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Tire and Battery Center Team Leader
- Location GREENWOOD, IN
- Career Area Business Operations
- Job Function -
- Employment Type Regular/Permanent
- Position Type Hourly
- Requisition WD1305576
What you'll do at
Position Summary...As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.
What you'll do...
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
Maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
Maintains the Sales Floor in the Tire and Battery Center in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
Receives and stocks merchandise in the Tire and Battery Center, and organizes and maintains Tire and Battery Center by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.
Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
Operates hardware such as cash registers or related equipment, processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.
Assists management with the supervision of Associates in the Tire and Battery Center by assigning duties, communicating goals and feedback, teaching and ensuring compliance with Company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating Associates.
Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, and promote the value of Sam's Club products and services.
Executes Company competition shopping program by visiting local competitors to check and record pricing information, communicating pricing and signing changes resulting from visits, and using appropriate tools and equipment.
Performs audits and completes audit reports by counting merchandise, researching variances or discrepancies, identifying and accounting for shrink or overages, and adjusting inventory counts.
Provides products and services to Members in accordance with Company policies and procedures by assisting with purchasing and service decisions, completing vehicle service requests and tests, operating Tire and Battery Center equipment properly and safely, receiving, storing, and disposing of merchandise and supplies, and completing and maintaining paperwork.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications6 months supervisory experience or 6 months experience in automotive industry.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervisory experience, Tire IndustryTire Industry Certification - Certificate
Primary Location...1101 WINDHORST WAY, GREENWOOD, IN 46143-9067, United States of America
About Sam's Club
Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Free Membership and discounts in fresh produce
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Paid education assistance with college degrees through our Live Better U program
- Parental Leave
- Pay during military service
- Paid time off - to include vacation, sick leave and parental leave
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth