(USA) Senior Manager I, Import Operations - Market...

(USA) Senior Manager I, Import Operations - Market Dray Manager-1

What you'll do at

Position Summary...

What you'll do...

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

Coordinates, completes, and oversees job-related activities and assignments for Import Supply Chain by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

Manages port and service provider procedures and regulatory compliance by collaborating with cross-functional teams (for example, Global Security, Direct Import Customs) to understand and ensure process control and compliance. Creates consistent standard operating procedures. Prepares reports on procedure compliance. Provides guidance to field teams on port and service provider compliance and issue resolution. Documents performance gaps. Executes multiple business units at one time (for example, Sam's Club, eCommerce, Ambient Food, Frozen, Pack out, General Merchandise). Executes agreements on container yard execution to mitigate financial exposure to the company.

Manages the movement of over 80,000 (average) containers from ports by executing direction from various corporate entities (for example, merchants, customs officials, Global Security associates) for container delivery or exceptions (for example, priorities, holds). Communicates directions to transportation managers. Updates systems and tracks the movement of containers to ensure delivery compliance. Engages with port officials and carriers to facilitate container movement.

Manages the web-based container visibility tool by conducting systemic updates. Develops and implements enhancements. Trains users (for example, merchants, suppliers, Replenishment associates). Grants user-level access. Implements rollout to additional markets. Speaks on behalf of the company and executes daily guidance to contractual business partners (for example, ports, railheads, ocean carriers, motor carriers, container yards, port entities) to ensure the satisfaction of contract deliverables.

Analyzes and manages individual market service provider financial results against goals by compiling divisional financial results for senior leadership presentations. Identifies the factors involved in driving performance and achieving stated goals. Develops and maintains cost reduction solutions. Communicates with service provider business entities (for example, Carrier Relations associates, transportation managers, import distribution centers) to ensure financial goals are met. Researches data to execute approvals for payment for accessorial invoices according to contractual terms (for example, dwell, detention and demurrage) in amounts up to $200 million per year. Oversees the processing of manual invoices (for example, chassis repair, split chassis moves, bobtails, genset electricity). Ensures invoices are charged to the responsible entity based on contract terms and conditions. Manages the profit and loss for assigned facilities.

Develops and manages reporting metrics of port and network service providers by creating forecast documentation. Prepares summaries of inbound and outbound carrier performance. Creates and analyzes exceptions reports. Communicates with corporate teams to address and resolve exceptions.

Manages and monitors day-to-day service provider (for example, drayage, origin service, ocean carrier) operational performance in relation to key performance metrics (for example, lead time, productivity, accuracy, on-time delivery) by developing and communicating metrics evaluating the performance of service provider operations. Works with and directs team members in creating or enhancing value-added processes that shorten the supply chain or reduce cost (for example, street turns).

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

Coordinates, completes, and oversees job-related activities and assignments for Import Supply Chain by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

Manages the movement of over 80,000 (average) containers from ports by executing direction from various corporate entities (for example, merchants, customs officials, Global Security associates) for container delivery or exceptions (for example, priorities, holds). Communicates directions to transportation managers. Updates systems and tracks the movement of containers to ensure delivery compliance. Engages with port officials and carriers to facilitate container movement.

Manages the web-based container visibility tool by conducting systemic updates. Develops and implements enhancements. Trains users (for example, merchants, suppliers, Replenishment associates). Grants user-level access. Implements rollout to additional markets. Speaks on behalf of the company and executes daily guidance to contractual business partners (for example, ports, railheads, ocean carriers, motor carriers, container yards, port entities)to ensure the satisfaction of contract deliverables.

Analyzes and manages individual market service provider financial results against goals by compiling divisional financial results for senior leadership presentations. Identifies the factors involved in driving performance and achieving stated goals.

Develops and maintains cost reduction solutions. Communicates with service provider business entities (for example, Carrier Relations associates, transportation managers, import distribution centers) to ensure financial goals are met. Researches data to execute approvals for payment for accessorial invoices according to contractual terms (for example, dwell, detention and demurrage) in amounts up to $200 million per year. Oversees the processing of manual invoices (for example, chassis repair, split chassis moves, bobtails, genset electricity). Ensures invoices are charged to the responsible entity based on contract terms and conditions. Manages the profit and loss for assigned facilities. Develops and manages reporting metrics of port and network service providers by creating forecast documentation. Prepares summaries of inbound and outbound carrier performance. Creates and analyzes exceptions reports. Communicates with corporate teams to address and resolve exceptions.

Manages and monitors day-to-day service provider (for example, drayage, origin service, ocean carrier) operational performance in relation to key performance metrics (for example, lead time, productivity, accuracy, on-time delivery) by developing and communicating metrics evaluating the performance of service provider operations. Works with and directs team members in creating or enhancing value-added processes that shorten the supply chain or reduce cost (for example, street turns).

Manages port and service provider procedures and regulatory compliance by collaborating with cross-functional teams (for example, Global Security, Direct Import Customs) to understand and ensure process control and compliance. Creates consistent standard operating procedures. Prepares reports on procedure compliance. Provides guidance to field teams on port and service provider compliance and issue resolution. Documents performance gaps. Executes multiple business units at one time (for example, Sam’s Club, eCommerce, Ambient Food, Frozen, Pack out, General Merchandise). Executes agreements on container yard execution to mitigate financial exposure to the company.

Social Responsibility and Reputation: Strengthen Reputation and Local Involvement: Participates in and supports community events, and conducts business in a manner that creates and maintains a "good neighbor" image. Develops external relationships and partnerships to strengthen the reputation of the company. Serves as a credible and effective spokesperson and representative for the company.

Talent: Manage and Leverage: Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength. Manages roles, assignments, and developmental opportunities to maximize organizational performance. Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization. Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely. Provides learning opportunities, guidance, and support in the development of associates.

Build Relationships: Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Promotes a team-based work environment that respects, embraces, and values diversity in others.

Judgment: Make Informed Judgments: Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions. Integrates knowledge and expertise in making fact-based recommendations and decisions.

Customer/Member Centered: Ensure Customer/Member Centered Performance: Analyzes data and information, and develops plans to exceed customer/member expectations. Sponsors initiatives and practices that provide customers/members with desired products, services, and experiences and that grow the business. Ensures customers/members receive the level of service that builds their trust and confidence. Removes barriers to delivering customer/member value, service, and support.

Execution and Results: Ensure Execution and Achieve Results: Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals. Pursues the achievement and alignment of measurable and meaningful goals. Leverages resources and talent to achieve business goals. Ensures others are held accountable for achieving expected results. Prioritizes and balances time, actions, and projects to ensure accomplishment of results. Monitors progress of others and redirects efforts when goals change or results are not met.

Planning and Improvement: Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same. Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives. Identifies and plans for improvement in performance using key business metrics.

Influence and Communicate: Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate. Recognizes and rewards team accomplishments, celebrating team and organizational success. Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways. Promotes the exchange of diverse experiences and ideas within own organization.

Ethics and Compliance: Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures. Maintains an environment that promotes and reinforces the highest standards of integrity and ethics. Anticipates potential issues and takes action to enhance compliance.

Adaptability: Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization.

Sustainability: Implements action plans and programs that generate Associate commitment and enthusiasm for achieving Company sustainability values and goals (for example, energy reduction, waste reduction, sustainable products) through active enrollment and support of the PSP framework. Identifies areas of the business that impact PSP sustainability efforts and recommends processes, practices, or programs that promote the achievement of Company sustainability goals through daily work activities. Maintains an environment where Associates understand the link between Company sustainability efforts and organizational success and are using the PSP process to improve Associate engagement. Advises and serves as a resource to community partners on Company sustainability values, efforts, and goals (for example, making community presentations, providing Company sustainability information), and has a stated and active community goal. Serves as a role model for others in the area of responsibility by producing business results through behaviors and actions that are fully aligned with Company sustainability values and goals through the PSP framework.

Associate Engagement: Generates Associate commitment to and buy-in for the grass roots process, and encourages Associate to share ideas and feedback throughout the year. Translates Associate Opinion Survey results into action plans, and gains Manager and Associate commitment and buy-in to implement them. Provides input into the analysis of business issues negatively affecting Associate health and well-being, and contributes to the development of programs to eliminate or minimize their impact. Communicates the importance and value of Associate engagement through personal example, clear direction, and appropriate reinforcement. Places a high priority on promoting Associate engagement by seeking and listening to Associate concerns and recommendations, identifying and communicating opportunities for improvement, and creating buy-in for processes designed to improve engagement.

Diversity: Identifies up and coming and high-performing talent, including diverse talent, provides for accelerated development opportunities, and ensures direct reports do the same. Demonstrates awareness and value of diverse teams by creating and maintaining an environment of objectivity, open communication, and respect. Implements and supports strategies and initiatives that build high-performing, diverse and inclusive teams. Actively supports formal diversity goal requirements

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in supply chain management, engineering, transportation, logistics, or related area and 2 years’ experience in supply chain management or related area.
Option 2: 4 years’ experience in supply chain management or related area.
1 year experience with word processing or database applications (e.g., MS-Office, Excel, Access).
2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in business or related field

Primary Location...

1030 TIMOTHY CREEK RD, RIDGEVILLE, SC 29472-0000, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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