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Senior Manager I, Operations, eComm (Walmart Connect)
- Location BENTONVILLE, AR
- Career Area Business Operations
- Job Function -
- Employment Type Regular/Permanent
- Position Type Salary
- Requisition WD1295952
What you'll do at
What you'll do...
At Walmart, we enable the connection between brands and shoppers at unprecedented scale. As stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us each week.
The Omnichannel Transformation team’s goal is to maximize advertiser investments in marketing and advertising by operationalizing all consumer touchpoints to form a holistic, 1W (One Walmart) omnichannel solution to reach our customers across all of our channels. This is a unique opportunity to join a high-visibility team with a big impact on our enterprise business across retail and Walmart Connect.
The Senior Manager- Operations, Omnichannel Transformation will help lead the operations of the Transformation team inside of Walmart Connect. This team is charged with driving enterprise strategy development across Walmart and the growth of our physical advertising and in-store digital offerings inside of Walmart Connect. This manager will prepare presentations documents for stake holders, help build and roll out scalable best practices and optimization efforts and build reporting to make each of these initiatives successful.
Operating with excellence – You’ll land the fundamentals and help scale best-in-class efficient workflows, processes, and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge, and performance.
With guidance from your director, you will launch and maintain the team’s dashboards to monitor sales which will enable the commercialization team to deliver strategic insights to internal stakeholders to influence the overall direction for each of the programs.
Help facilitate the rollout and adoption of a project management system (Workfront, Microsoft Teams, and/or JIRA)
Building out the Omnichannel Transformation team’s tools to monitor experiential and OOH sales performance through analytics and key metrics. Developing and execute against workstream project plans, identifying key dependencies and critical paths to ensure all work is accomplished on time and on budget
Support the development of major check points, OKRs, and KPIs to measure progress including partnering with WMC Product, Marketing, Sales, and other functional stakeholders to align on dates and deliverables, incorporating all feedback as appropriate
Building relationships across relevant Walmart business units and external third parties to ensure continued stakeholder buy-in and engagement
Serving as a thought partner and co-executor to any new workstreams as they emerge and pivot
Identifying anything that is broken or impeding operating at breakneck speed, escalating concerns where needed
Partnering with leaders from Experiential and OOH teams to operationalizing omnichannel advertising experiences across the Walmart ecosystem in close coordination with internal and external partners. This will include the development of tools, playbooks, processes and structure to allow for smooth integration of individual advertising components into the broader 1W Enterprise plan.
Owning development of operating models (campaign flow, booking, billing, etc) with third party agencies and service providers to execute Experiential and digital in-store tactics.
This could be a great role for you if you….
Have retail, agency or shopper marketing background and have advanced experience building out operating models and processes
Demonstrated experience working within a high-growth organization, or emerging businesses inside a larger organization strongly preferred
Possess the ability to self-manage and ‘manage up’, with an understanding of when to operate independently and when to rely on leadership for support and oversight
Have an entrepreneurial spirit with excellent, often scrappy, problem-solving skills
Are aware of what needs doing and keen to make it happen, however big or small
Possess very strong communication, presentation, and project management skills, with the highest attention to detail and precision in execution
Are excited about the opportunity to help build the future of retail
Are ultra-organized with the ability to wrangle multiple parties to hit timelines
Are a critical thinker with the ability to distill complicated concepts into actionable strategies
Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve our collective goals
Are a curious learner that is willing to swim upstream
Are aligned to Walmart values: service to customer; respect for individual; strive for excellence; act with integrity and want to join a team-focused culture
Are tenacious and willing to take on complex problems
Ability to drive large-scale projects through influence without direct management/ownership of resources – working through multiple functions and teams
+4 years of large-scale marketing operations marketing experience
3 years of management experience working with multiple business functions
3 years’ experience using project management or campaign trafficking tools (Workfront, Microsoft Teams, JIRA)
MBA preferred but not required
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications
Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project
management, or related area OR 5 years’ experience in operations, project management, or related area.
1 year’s supervisory experience
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Leading a cross-functional teamMasters: Business Administration, Masters: Computer Engineering, Masters: Operations ManagementProject Management - Project Management Professional - Certification
Primary Location...702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth