(USA) Technician IV - ISD

(USA) Technician IV - ISD

  • Location BENTONVILLE, AR
  • Career Area Software Development and Engineering
  • Job Function Software Development and Engineering
  • Employment Type Regular/Permanent
  • Position Type Hourly
  • Requisition WD1290910

What you'll do at

Position Summary...

What you'll do...

  • Position Summary...

What you'll do...

This is an entry level hourly position where the technician assists in supporting the business by responding to customer requests, questions, and problems; working problem tickets in Service Now; troubleshooting problems for root causes; communicating findings and status updates for customers.

Participates in team tasks by receiving assignments from experienced team members or project leads; giving updates on assignments when requested; contributing to team meetings and discussions; reviewing and revising team documentation; and documenting and presenting new information to the team.

Examples of tasks that you may be assigned.

  • Imaging/Enrolling new PC and MAC laptops
  • Perform SSD swaps.
  • Data transfer from machine to machine.
  • Assist on our Onboarding process for new Hires and Interns. This is both in-person and virtual.
  • Assist with project requests from various segments of Walmart.
  • Working in-person with customers.

Ensures the development of team member's skills and abilities by receiving training from team members on responsibilities and team procedures; identifying and sharing recommended improvements; and training through job assignments.

The Associate models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Information Technology, Microsoft Office

Primary Location...

805 SE MOBERLY LN, BENTONVILLE, AR 72712, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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