Senior Operations Analyst

Senior Operations Analyst

  • Location BENTONVILLE, AR
  • Career Area Information Technology
  • Job Function Information Technology
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1254230

What you'll do at

Position Summary...

What you'll do...

As a Senior Operations Analyst - DSSM, you’ll spend your days identifying and translating impacting downtime events into proactive solutions to drive Supply Chain stability , collaborating with cross-functional teams and providing us with the insights necessary to think beyond the status quo. You’ll collaborate with project teams consisting of other engineers who will look to you as a trusted advisor, a subject matter expert who provides guidance and the right tools to get the job done.

Now, imagine doing all the above for the world’s largest retailer. That’s the Walmart experience. Intrigued?

You’ll really wow us if…

• Your ability to rise above group think and see beyond the here and now is matched only by your intellectual curiosity. 
• You come to the table with a comprehensive knowledge of Supply Chain operations as well as the drive to identify and implement proactive technical solutions.
• You consider yourself to be a student of the world who thrives in an ever-changing environment that holds within it new challenges and chances to prove your expertise.
• You level up when you have the opportunity to teach others and empower those around you to excel.


You’ll make an impact by…

• Driving impacting incidents to resolution while working to identify root cause and preventive actions.
• Helping cross-functional teams to solve for business problems and develop solutions that enable us to redefine a “best-in-class” customer experience.
• Encouraging and empowering Supply Chain Systems teams through knowledge sharing and training to increase technical knowledge and support.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Preferred Skills…

• Strong knowledge of Wired and Wireless Networking Infrastructure such as access points, switches, DNS, TCP/IP and IDF cabinets.

• Strong knowledge of Windows and Linux server infrastructure and how the servers function in a vHost managed environment.

• Working knowledge of Microsoft PowerBi along with ability to create and manage automated reporting dashboards.

• Working knowledge of cloud-based applications.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor of Science and 4 years operations analyst experience OR 6 years operations analyst experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Availability management and escalation processes, Change management processes, Information Technology Infrastructure Library (ITIL), Problem and incident management processes, Production support, including problem identification, ticket documentation, and customer and vendor relations, Remedy for change management, problem and incident management, and availability management

Primary Location...

2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Free Membership and discounts in fresh produce
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Paid education assistance with college degrees through our Live Better U program
  • Parental Leave
  • Pay during military service
  • Paid time off - to include vacation, sick leave and parental leave
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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