Designer Lead, UX (Store No.8 | Conversational Com...

Designer Lead, UX (Store No.8 | Conversational Commerce)

  • Location SUNNYVALE, CA
  • Career Area Software Development and Engineering
  • Job Function Software Development and Engineering
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1127558

What you'll do at

Position Summary...

What you'll do...

Position Summary...

What you'll do... About Store No8 We are the incubation arm of Walmart. Store No8 was formed in 2017 as part of Walmart’s larger innovation mission to shape the future of commerce. We pursue big ideas and take risks by stepping outside of Walmart’s core business to focus on leapfrog capabilities across conversational commerce, mixed reality, in-store digitization, and more. Our ultimate goal: fuel Walmart’s core business, create new operational efficiencies, and unlock amazing experiences for our customers in the long-term.

The Design Team on the Conversational Commerce team crafts products that introduce conversational-based shopping experiences to customers via Text, Voice, and more. Our team is committed to radically improving the lives of our customers by removing the burden of planning and shopping on people’s everyday lives.

As a member of the Conversational Commerce team, you will champion our customer and experiences. You will develop deep empathy for the customer, develop UX strategies, develop experiences, rapid prototype when necessary and usability test when needed. We work on collaborative teams to solve complex conversational challenges and craft best in class experiences to solve the needs of the customers.

Who will love this role

A doer who thrives in a fast-paced environment; we move quickly and need a teammate who will go the extra mile for the company’s success and our user’s happiness

An empathetic problem solver who puts the customer first, and enjoys discovering opportunities by diving deep into the customer experience

A team player who enjoys working cross-functionally to make the best design and can handle anything that comes your way

An optimist who knows strategies will shift and priorities will change but approaches each day as a new opportunity to create the best experience for our customers and business.

What you will do

Create user experience solutions across several conversational projects.

Design frameworks, flows, site maps, wireframes, and prototypes to meet our goals while balancing out

Collaborate and partner with engineering, product management, data science (among other stakeholders) to find solutions to deliver value to Walmart customers

Facilitate and design workshops to help teams uncover opportunities, objectives, and solutions

Be able to articulate experience strategy, opportunities and how usability relates to a larger brand experience to a diverse group of people

Partner with the Design Team to develop new paradigms and frameworks for new conversational interaction models

Maintain and adhere to brand and personality guidelines to create a consistent conversational experience

Evangelize the design process by promoting the purpose of design and the impact that it makes

What we expect

7+ years of experience in UX or relevant field in a consumer-focused business/product

You are a systems thinker

Ability to create and present strategic experiences that ladder up into business strategy, goals, and opportunities

Excellent verbal and written skills to be able to communicate to both technical and non-technical savvy audience members

Ability to prioritize tasks and meet deadlines under pressure with little management

Experience working in an agile and/or lean environment

Startup experience a plus


At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

The annual salary range for this position is $144,000.00 to $216,000.00.

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

  • Additional compensation includes annual or quarterly performance incentives.
  • Regional Pay Zone (RPZ) (based on location)
  • Stock equity incentives


Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor Degree and 4 years design experience OR Masters Degree and 3 years design experience OR 6 years design experience.

Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...800 W California Ave, Sunnyvale, CA 94086, United States of America

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor Degree and 4 years design experience OR Masters Degree and 3 years design experience OR 6 years design experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

800 W California Ave, Sunnyvale, CA 94086, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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