Senior Manager II, Merchandising Operations

Senior Manager II, Merchandising Operations

  • Location BENTONVILLE, AR
  • Career Area Merchandising and Online Operations
  • Job Function Merchandising and Online Operations
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1030220

What you'll do at

Position Summary...

What you'll do...

  • Oversee inventory plans for complex strategic business units by reviewing annual, monthly, weekly, and daily projections against actual results; monitor category markdown budget; review and approve markdown proposals; develop prioritized markdown recommendations for senior management when markdowns exceed budget; align category inventory and turn plans; and prepare inventory projections, financial analyses, and reports to understand and explain business trends and performance.
  • Oversee third-party vendor relationships and contracts, operational performance, and financial profit and loss by developing relationships and interfacing with vendor leadership personnel who provide services over a wide range of products; review and analyze contract negotiations and contract management; ensure that operational expenses are properly managed; and ensure that budgets and financial commitments are met.
  • Drives the development of multiple business plans and projects by identifying customer and operational needs; develop and communicate business plans and priorities; remove barriers and obstacles that impact performance; provide resources; identify performance standards; measure progress and adjust performance accordingly; develop contingency plans; and demonstrate adaptability and support continuous learning.
  • Oversee, develop, and prioritize key business strategies and communication platforms by managing cross-functional initiatives that impact store and corporate processes; develop merchandising programs and initiatives, customer and company communications, and associate training content; make recommendations for system support developments; recommend merchandise priorities for store operations; provide insight to senior management and other business partners on key issues and opportunities to drive the business; and translate merchandise strategies for assigned departments into executable programs for store operations.
  • Develop and implement strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leverage the capabilities of new and existing talent.
  • Developing strategic communication plans by meeting with cross-functional teams to determine communication strategy; counseling leaders on the most effective communication methods; balancing changing and competing priorities, designing, reviewing, and editing communications; advising on the creation of communication elements related to plan; managing distribution of communications according to plan; and ensuring company initiatives achieve intended outcomes.
  • Evaluating and ensuring the effectiveness of communication plans and projects by establishing metrics and measures of success; monitoring and reviewing metrics; benchmarking internally and externally; researching conflicting current, past, or future messaging and approaches to identify potential risks; and identifying improvement opportunities.
  • Manage and coordinate training platform (e.g., new training process and content) for suppliers and internal associates when applicable.  Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

You’ll sweep us off our feet if: 

  • You enjoy owning and developing plans for highly complex category strategy, supporting long term business plans and executing prioritized strategic initiatives.  
  • You are omni channel customer focused: You make customer-centric recommendations and decisions across all customer touchpoints. Constantly incorporate applicable and actionable customer feedback. Understand customer behavior across channels, or within relevant channels. Guide suppliers and vendors in the development of customer focused processes and products. 
  • You are tenacious, dedicated and thrive working with ownership, autonomy, and a healthy dose of competition. 
  • You develop and implement strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. 
  • You cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open-Door Policy. 
  • You develop and leverage internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. 

You’ll make an impact by: 

  • Providing overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices.
  • Analyzing cost and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. 
  • Always looking for creative ideas to drive business improvements, innovation, and customer experience. 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

Benefits & Perks 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Who We Are 

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Retail Merchandising, or related field and 4 years’ experience in business management, merchandising, or related area OR 6 years’ experience in business management, merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Project Management, Supervising Associates

Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Walmart Associate
"I focus on continual improvement. Results don’t just come, they happen from hard work and having great teams helping you along the way."
— Dontai, Order Specialist/Process Manager

Hello, NW Arkansas

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Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see

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