Head of Fraud Strategy for eCommerce

Head of Fraud Strategy for eCommerce

  • Location HOBOKEN, NJ
  • Career Area -
  • Job Function -
  • Employment Type -
  • Position Type -
  • Requisition GH1278345

What you'll do at

The Head of Fraud Strategy is responsible for leading the fraud prevention efforts for Walmart eCommerce. He or she will be responsible for creation of strategies for prevention, detection and mitigation of fraudulent activity across Walmart eCommerce. This role will require close partnership with multiple internal and external stakeholders to drive the best outcomes for the eCommerce business.

What You’ll Be Working On

  • Take ownership of the fraud identification and prevention strategy across Walmart eCommerce
  • Identify trends in fraud through existing customer behavior and portfolio analytics
  • Identify new and emerging risks/ threats and partner with internal (operations, compliance, technology, security) and external stakeholders (associations, payment processors, industry groups) to respond to these
  • Develop and direct the transaction monitoring strategies to identify and prevent fraud, striking the right balance between customer experience and risk management
  • Lead product management for Walmart eCommerce fraud systems, define business vision requirements, prioritization and planning for fraud solutions, partnering with engineering teams
  • Collaborate with business teams to evaluate risk exposure for new initiatives, products and features
  • Identify new and emerging technologies (ML, AI, etc.) in fraud prevention, and assess applicability to Walmart eCommerce
  • Own overall fraud loss results for Walmart eCommerce, and define/recommend overall risk tolerance and appetite eCommerce leadership team

About You

You’re a leader and strategic thinker who can implement big ideas with a positive attitude. You pride yourself on being the first of your friends and colleagues to know what’s happening in the world and staying “in the know.” You have a passion for technical understanding of systems, operations, teamwork and leadership. You want to be a part of one of the fastest growing ecommerce companies around where the only constant is change and you have these main skills:

  • Strategic thinker with deep knowledge of ecommerce and fraud
  • Willingness to do whatever it takes to get the job done
  • Ability to think critically and analytically
  • Leadership and mentorship skills
  • Proficient understanding of operations
  • Strong organizational and communication skills
  • Strong collaborative skills and ability to work in a matrix environment
  • Fun, creative, team-oriented personality

Qualifications

  • Bachelor's degree from a rigorous undergraduate program with demonstrated high academic achievement
  • Strong technical understanding and experience with complicated analysis
  • Strong quantitative and analytical skills
  • 10-15 years of work experience
  • 7-10 years of fraud and/or payments operations/analysis/product experience   
  • Experience leading product, technical analytics or operations teams in fraud prevention in the Ecommerce industry

Bonus points

  • Fraud Modeling experience
  • Advanced degree in business or technical major

About Walmart eCommerce

The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the worlds largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission. Drive change. Make impact. Meet our family of brands: Bonobos, Hayneedle, Jet.com, Moosejaw, Modcloth, Parcel, SamsClub.com, Shoes.com, Vudu, Walmart, and growing.

 

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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