Manager, Design Operations

Manager, Design Operations

  • Location SAN BRUNO, CA
  • Career Area Technology & Software Development
  • Job Function User Experience and Design (UX/UI)
  • Employment Type -
  • Position Type -
  • Requisition 941355BR

What you'll do at

Operations, design, and user experience are incredibly important at Walmart eCommerce. We look to the Manager, Design Operations to envision how to clear the path for our designers to help people save money and live better with Walmart. The Design Ops team helps transform complex processes and systems into simple, accessible resources that help our design teams improve the shopping experience for our millions of customers around the world. To do this you’ll use your knowledge of operations, resource allocation, and tools/systems to empower the UX process (research, conceptual design, prototyping, testing) for our content strategists, architects, designers, researchers, product managers and engineers.

Your Approach to Work:
• Continually develops excellent knowledge of eCommerce as it relates to user experience, business opportunities and trends, platforms, processes, and capabilities.
• Identifies the strategic issues that need to be addressed (user experience, competitive requirements, corporate needs) out of multiple possibilities.
• You’re an individual contributor who leads the work of key projects or an entire track of work.
• Demonstrates good domain knowledge, functional knowledge and understanding of business impact.
• Develops tools/processes to address the issues (analyze, communicate and/or change.)
• Effectively determine best methods and procedures on new assignments and may coordinate the activities of other team members.
• Translate goals into results; understands financial impact of decisions made.
• You easily perform your work autonomously and do not require supervision.
• Excellent communicator, who influences internal networks and subject matter experts to drive results for (various-sized) projects.
• Develops and maintains strong internal/external working relationships that foster mutual respect, teamwork and results.
• Effectively works with others to identify trade-offs or potential conflicts between functional goals and objectives and negotiate potential outcomes.

Minimum Qualifications

Bachelor's degree (or equivalent experience) and 5+ years relevant operations experience within eCommerce; or Master's degree and 2+ years relevant operations experience within eCommerce.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Associate
"I feel like my manager wants to help me become a better developer and a better person overall."
— Roel, Program Analyst

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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