Senior Manager, Operational Excellence-Retail Core Engine
- Location SAN BRUNO, CA
- Career Area Merchandising and Online Operations
- Job Function Online Operations
- Employment Type -
- Position Type -
- Requisition 940178BR
What you'll do at
As the Senior Manager, Operations Excellence within the Retail Core Engine, you will be challenged to deliver innovation at scale balanced with operational frameworks to ensure consistent performance. You’ll work in a close partnership with the Retail Teams to support their efforts to help our customers save money and live better.
Who are you:
- You have excellent data analytics skills with a strong focus on execution
- You are a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity
- You have a “customer service” approach to solving problems
- You have the ability to simplify strategy into simple actions
- You empower and inspires your team to take action and embrace the mindset that, "Everything can be made better."
- You have demonstrated the ability to hire and develop strong leaders and build a high performance team
- You have a passion for “Operations”What you’ll do:
In this role you will:
- Help develop and deploy process innovation and facilitate the sharing of best practices across the organization
- Be responsible for assisting leadership teams in setting and measurement of actual performance against expected standards
- Manage all day to day activities related to performance improvement
- Build, empower, and lead talented operations focused teams in the practical application of continuous improvement tools to drive significant business impact and culture.
- Minimum 10 years of total work experience
- Minimum of 5 years of supervisory/ project management experience
- Experience in establishing, measuring, and meeting service level agreements, improving the availability, performance, and quality of systems, and managing complex on-the-fly operational concerns
- Self-directed, well organized and have good follow-up skills.
- Excellent written and oral communication & presentation skills
- Strong leadership capabilities and interpersonal skills
"We advocate for our customers, provide opportunity to our employees, and support efforts that better the lives of millions of people."
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.Discover Silicon Valley
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All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents