Senior Specialist, Operations – Order Management

Senior Specialist, Operations – Order Management

What you'll do at

Order Management is a GEC team located in Bentonville with a reporting structure completely in California. Our small team has responsibility for overseeing the outbound customer order shipment from thousands of locations and this particular position will be responsible for managing the overall systemic and operational flow of orders throughout the Walmart.com network.


Essential Functions

• Partner with DSV Ops team to ensure that suppliers meet operational performance standards, while always preserving the customer experience.

• Consistently works closely with Walmart.com business partners to define Walmart.com operational processes, to improve day-to-day execution, while continuously providing recommendation for long and short term systemic/operational issues.

• Partner with Walmart.com Lab teams to modify and create logic for proprietary applications and reporting, while continuously monitoring existing application performance.

• Aide in various adhoc projects ensuring logic, functionality and operational criteria’s are being met and coincide with the order management trajectory.


About You!

You’re a risk taker, a dreamer that delivers, you have and can implement big initiatives with a positive outlook. You have a “can do” attitude and a knack for detail and processes. You have a passion for operations, teamwork, efficiency and leadership. You want to be a part of one of the largest retail companies around where the only constant is change and you have these main skills:

• Willingness to do whatever it takes to get the job done
• Ability to think critically and analytically
• Proficient understanding of operations
• Strong organizational and communication skills
• Fun, creative, team-oriented personality

#LI-MY1

Minimum Qualifications

• 2+ years experience in Shipping, Customer Service and Order Expediting
• Logistics, Transportation and/or Merchandising experience
• 2+ years’ work experience that demonstrates proficiency with Microsoft Excel and Outlook
• 1-2 years of being part of Supply Chain or eCommerce Operations

Internal candidates / current associates should have working knowledge of the following systems and tools:

• G-Scope
• SQL
• Bedrock/EDI/Surface
• Teradata
• HOST/Online Itemfile
• Retail Link/DSS
• TOOL
• Supplier/Seller Center

Preferred Qualifications

• Good working knowledge of SQL and MS-PowerPoint
• Aptitude to analyze data to identify trends, issues and opportunities
• Ability to identify and manage priorities
• Experienced with Order Management Systems
• Experienced with Warehouse Management Systems
• Experienced with Transport Management Systems
• Fulfillment Center experience

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Associate
"I focus on continual improvement. Results don’t just come, they happen from hard work and having great teams helping you along the way."
— Dontai, Order Specialist/Process Manager

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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