Senior Manager, Internal Communications

Senior Manager, Internal Communications

What you'll do at

We’re looking for an influential, organized and creative communicator to join a high-visibility startup team within the Walmart digital ecosystem. Someone who is passionate about leading change across a large organization, who ‘gets people’, and who loves to listen and teach. Someone who can create stability from ambiguity and thrive in a fast and ever-changing environment.

As the Internal Communications Sr. Manager, you will be responsible for driving enterprise-wide messaging to support the accelerated growth efforts of Walmart’s digital advertising business. You’ll be working with a wide variety of groups with differing understandings of this proposition from our category manager teams to operations, technology and account management. You’ll develop training materials and FAQs, create newsletters, host learning sessions, design content (we do though have people that can make it look pretty), and meet with a lot of people across the organization. Longer term, you will lead a team to support in these activities as we grow the business.

Most importantly, you’ll play an instrumental role in the continued development of one of Walmart’s fastest growing businesses, helping to redefine how brands connect with consumers in the place where it matters the most! Every day we work with hundreds of brands, reach millions of customers and influence billions in sales (so there is a lot of opportunity here).

Specially, we’re looking for ambitious, fun, entrepreneurial, people-oriented folks who are truly willing to roll up their sleeves to solve business challenges in creative and structured ways (no lie, you might not have sleeves by the end of this).

Position Description:
• Manage key stakeholder interviews with internal and 3rd party support teams to understand current internal perception, positioning, pain points and opportunities to simplify and improve
• Develop and continuously optimize the messaging strategy and framework for internal positioning
• Source and aggregate insights and data to support the messaging (i.e. comScore, sales data, industry data)
• Create communication toolkit including materials that support dissemination of information (including presentations, newsletters, infographics, etc). Work closely with design teams to bring the stories to life visually
• Develop an internal communication roadmap highlighting how, when and what messaging will be disseminated across the business
• Develop FAQs to support consistency in messaging across the business
• Support the Head of Marketing and Head of Sales on major change initiatives and ensure alignment with key stakeholders across the business (building and maintaining key relationships)
• Support in the development of go-to-market messaging and messaging dissemination for new product or service launches
• Act as an ambassador for Communications regarding the platform
• From time-to-time be pulled in to support daily operational challenges
• Note: as we grow we’ll continuously evolve this role with changing business requirements.


Minimum Qualifications

• Bachelor's degree in Business, Communications, or related field
• 5 years of experience in marketing, change management or related field

Preferred Qualifications

• Super strong and concise verbal and written communicator
• Unique ability to look at raw data and insights and mold it into a story
• Well-rounded individual with varied experience across retail, brand, digital and B2B marketing, agency and product management
• Really good at developing presentations and framing a story
• Understand how to motivate company-wide audiences to engage with and listen to this proposition
• Strategic thinker who identifies, defines, and SOLVES problems by using data to make decisions
• Someone who has led macro change across an organization
• Strong entrepreneurial mindset but able to work well in larger organizations


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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