Director, eCommerce Training & Development

Director, eCommerce Training & Development

  • Location SAN BRUNO, CA
  • Career Area Merchandising & Online Operations
  • Job Function Merchandising and Sourcing
  • Employment Type -
  • Position Type -
  • Requisition 929554BR

What you'll do at

Design and implement inspiring and innovative on-boarding and learning experiences
Deploy training programs that cultivate and engage talent at all levels and roles in the Retail organization, with a focus on our rapidly growing team of Retail Category Specialists
Identify and assess future and current organizational learning needs by building partnership and gathering input from key organizational stakeholders
Lead our internal team of Learning and Development professionals, launching new learning experiences and optimizing existing programs, leveraging the latest in learning best practices. Develop the team to meet ever changing business needs and grow key skills
Engage, inspire and support employees to share their knowledge. Help to build skills within the company, enabling employees at all levels to become effective teachers, and enhancing our culture of collaborative learning
Be an active thought partner for, and collaborate with, the People and Retail Executive Leadership to further the vision of developing talent, fostering employee engagement, and building the technical and leadership capabilities needed to drive our success
Define what training looks like on day 1, day 30, day 60 and beyond
Evaluate the effectiveness of Learning and Development solutions, measure return on investment and impact on business readiness
Design and deliver learning strategies in multiple modalities (e.g., virtual and in-person instructor led workshops, self-paced programs, e-learning, blended learning and action and experience-based learning)
Through all of the above, deliver outcomes based on key success metrics (and targets) at program and portfolio level
Who are you
Breadth of experience in needs assessment, instructional design, evaluation tools and techniques, with proven experience in practical application
Platform skills, strong training or performance consultant background
Experience creating innovative and scalable on-boarding experiences
Have implemented measurement programs to understand program impact and inform future decisions about learning and development programs
Inclusive leader and talent builder with history of developing the long-term capabilities of direct reports in a large scale Learning and Development setting and a track record of fostering high performance and high commitment team culture
Have a strong point of view on all aspects of Learning and Development from instructional design to delivery to measurement
Comfortable with and can perform in ambiguous situations. Can navigate in a matrixed organization and create and advance ways of achieving results in a complex environment
Experience delivering at scale
Passion to seek deep customer understanding which fuels insights
Think end-to-end to design and deliver awesome learning experiences

Minimum Qualifications

8+ years of relevant Learning and Development experience (Retail, Sales, etc)
Platform skills, strong training or performance consultant background
BA/BS Degree required. Masters in Instructional Design a plus
Role will be based in San Bruno, CA or Hoboken, NJ
25% travel

Preferred Qualifications

eCommerce Experience

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Associate
"I focus on continual improvement. Results don’t just come, they happen from hard work and having great teams helping you along the way."
— Dontai, Order Specialist/Process Manager

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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