Temp, Specialist Pickup Assortment

Temp, Specialist Pickup Assortment

  • Location BENTONVILLE, AR
  • Career Area Merchandising & Online Operations
  • Job Function Merchandising and Sourcing
  • Employment Type Temporary Assignment - Full Time
  • Position Type Hourly
  • Requisition 924116BR

What you'll do at

Provides technical and merchandising support for multi-channel programs(GM Pickup - Pickup Today & Site to Store) by monitoring and running reports on customer order exceptions; identifying and documenting trends regarding support issues and calls; troubleshooting and resolving store/item integration issues; training merchandise specialists, and escalating customer order exception trends to management.

Provides store & merchandise support by responding to escalated issues (for example, order updates); providing subject matter expertise on systems and multi-channel programs; contacting internal and external customer to resolve issues; contacting and directing shipping carriers to resolve issues; contacting account managers to resolve customer issues; and documenting activity as needed

Preferred Qualifications

1 year’s experience using intermediate functionality of Microsoft Office (for example, Word, Excel, Outlook).

2 years’ experience identifying, evaluating, and resolving customer service process gaps.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Associate
"We advocate for our customers, provide opportunity to our employees, and support efforts that better the lives of millions of people."
— Hannah, Sourcing Manager

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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