Senior Manager, Voice of Customer insights
- Location SAN BRUNO, CA
- Department Technology & Software Development
- Team Product Management - Technology
- Employment Type -
- Position -
- Requisition 904718BR
What you'll do at Walmart LabsBy bringing together online, mobile, and social with our 11,000+ stores and clubs around the world, Walmart eCommerce is creating a seamless experience for customers and members to shop in the way that’s most convenient for them—anytime and anywhere. When you combine our unmatched assets in retail with our commitment to building best-in-class eCommerce capabilities, we’re positioned to serve customers in ways no one else can. At Walmart eCommerce, our Walmart.com, SamsClub.com and technology teams, including our idea incubator @WalmartLabs, collaborate to drive billions of better customer experiences for the world’s largest global retailer. What’s the next big thing? See for yourself at Walmart eCommerce. As idea explorers for eCommerce, our engineers, scientists, consumer internet professionals and visionaries design, prototype and build extraordinary products. With over 3,000 associates in Silicon Valley, Sao Paulo, San Diego, Portland and Bangalore, we’re bringing together some of the best professionals around the world. If you’re inspired by the opportunity to solve hard problems at scale and make a difference for our customers and members, join us.
●Provides insights and analytical support to business and product owners
●Monitor trends and provide effective reporting and dashboards
●Ensures accuracy of data capture strategy
●Provides strategic insights and supports the implementation of product solutions
●Provides data driven insights and delivers recommendations that address opportunities for product improvements
●Minimum of 5+ years’ experience, including 2+ years in eCommerce
●Excellent written and verbal communication skills for varied audiences on analytical subject matter
●Demonstrated ability to transform requirements to specific analytical reports and tools
●This role will involve analytical modeling, root cause analysis, investigation and collaboration with the business partners as well as building analytical structure and framework
●Experience with SAS, R, and/or Python for data manipulation
"I feel like my manager wants to help me become a better developer and a better person overall."
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.Discover Silicon Valley
Fioli Gardens, Woodside
View an art exhibit, take a nature hike, explore the historic Filoli House, or take a class at this gorgeous 654–acre property.
Get your art fix at this internationally recognized collection of over 30,000 works of modern and contemporary art.
Computer History Museum
Large-scale exhibits, an acclaimed speaker series, docent-led tours and an award-winning education program bring computer history to life.
Hike or jog throughout the year on terrain dedicated to academic programs, environmental restoration and habitat conservation.
Golden Gate Park, SF
Events, attractions, meadows, lakes, and a Japanese Tea Garden provide for a true escape, without leaving the city.
The Tech Museum
This family-friendly interactive science and technology center in San Jose provides a glimpse into the most inventive place on Earth — Silicon Valley.
Santana Row - San Jose
Stylish boutiques, world-class shopping, and delectable cuisine = a San Jose shopping trifecta.
Pacifica State Beach
Learn to surf or visit the “World’s Most Scenic Taco Bell” at this 0.75 mile long crescent shaped escape, a symbol of successful habitat restoration.
Golden Gate Cemetery
This national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents