- Location SAN BRUNO, CA
- Career Area Technology & Software Development
- Job Function User Experience and Design (UX/UI)
- Employment Type -
- Position Type -
- Requisition 890682BR
What you'll do at
Your Approach to Work:
• Research with agility: You have a good working knowledge of formative & summative usability research methods, and how they are applied in a fast-moving organization. Experience with field studies, participatory design, heuristic evaluations, and competitive testing is also preferred.
• Actionable Findings: You translate insight into action. You help teams understand customer needs, attitudes, and behaviors through thoughtful & actionable research. Your work informs both strategic and tactical efforts.
• Creative: When you’re presented with a design or business problem, you think of multiple research approaches to help figure out how to make the experience easier and more delightful for our customer – and you’re excited to share the options as well as your recommendation.
• Collaborative: You use your knowledge of the Design process in collaboration with other researchers, designers, content strategists, architects, product managers, and engineers to help transform complex problems into easy-to-use products. You recommend how to best address our research goals & questions so your partners don’t have to.
• Self-motivated: You work without close supervision but you seek out and welcome feedback from senior Design leaders and managers.
Skills & Abilities We Look For:
• You are skilled at moderating live studies and know how to structure un-moderated studies.
• You seek to enhance your work by incorporating research actively seek out research & metrics from other sources to provide comprehensive recommendations that inform the design and business strategy.
• You work with our research partners (site analytics, market research) to synthesize and leverage existing data and coordinate research efforts
• You work quickly and efficiently without sacrificing quality and know how to adapt to the ever-changing priorities of the eCommerce business.
• You stay up-to-date with the latest industry news and developments.
• You contribute to team processes and standards and help establish best practices for research.
• You have strong presentation, communication, and negotiation skills.
"I feel like my manager wants to help me become a better developer and a better person overall."
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.Discover Silicon Valley
Fioli Gardens, Woodside
View an art exhibit, take a nature hike, explore the historic Filoli House, or take a class at this gorgeous 654–acre property.
Get your art fix at this internationally recognized collection of over 30,000 works of modern and contemporary art.
Computer History Museum
Large-scale exhibits, an acclaimed speaker series, docent-led tours and an award-winning education program bring computer history to life.
Hike or jog throughout the year on terrain dedicated to academic programs, environmental restoration and habitat conservation.
Golden Gate Park, SF
Events, attractions, meadows, lakes, and a Japanese Tea Garden provide for a true escape, without leaving the city.
The Tech Museum
This family-friendly interactive science and technology center in San Jose provides a glimpse into the most inventive place on Earth — Silicon Valley.
Santana Row - San Jose
Stylish boutiques, world-class shopping, and delectable cuisine = a San Jose shopping trifecta.
Pacifica State Beach
Learn to surf or visit the “World’s Most Scenic Taco Bell” at this 0.75 mile long crescent shaped escape, a symbol of successful habitat restoration.
Golden Gate Cemetery
This national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents