Senior Manager, Insights Partner,Global Customer I...

Senior Manager, Insights Partner,Global Customer Insights

What you'll do at

Walmart is looking for a Senior Manager II for our growing Customer Experience Insights Team! The Customer Experience Insights team leverages the power of Big Data, leading edge research technology, and the best talent in the industry to define and design how our company serves our customers.

At Walmart, we pride ourselves for knowing our customers and connecting with them better than any other company. We interact with our customers across more categories than any company in the world. Because we want to hear what those customers say, we gather direct feedback from over 800,000 per month – enough to understand what our customers think is working and what isn’t at each and every one of our stores and across all our digital channels. We use every visit, search, click and purchase to help deliver the easiest shopping experience both digitally and physically .

We are research gurus, data scientists, and predictive modelers that work together to uncover the “why’s” behind behavior. As a Senior Manager II of Insights, you will have an opportunity to initiate innovative research techniques at scale, and leverage the power of technology, big data and analytics to improve the lives of the 200 million customers that shop with us every week.

Minimum Qualifications

Bachelor’s degree in Business Administration or related field and 4 years experience in Marketing Research, Data Analytics, Consulting or related
field OR 6 years experience in Marketing Research, Data Analytics, Consulting or related field OR a Master's in Business Administration or related
field and 2 years experience in Marketing Research, Data Analytics, Consulting or related field

Preferred Qualifications

MBA
2 years of experience with customer analytics in retail operations or related field
1 year of supervisory experience

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, Silicon Valley

You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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