Senior User Experience Architect (SamsClub.com)

Senior User Experience Architect (SamsClub.com)

What you'll do at

As a Sr. Architect on the Sam’s Club Experience Design team, you’ll transform complex tasks into easy-to-use designs for our millions of members. You’ll use your deep knowledge of user experience design (research, conceptual design, prototyping, testing), in collaboration with a sharp cross-functional team, to create best-in-class eCommerce experiences for multiple platforms. It's incredibly exciting and rewarding to see products in our users' hands.

How you'll know it's right:
• A seasoned veteran, you can craft experiences for any channel or platform, and you are a leader in the creation of business and consumer product experiences. You can work without close supervision, but you seek out and welcome feedback from senior UX leaders and managers.
• You love to solve complex problems and work closely with others who feel the same, and your solutions merge with a larger structure to create a cohesive design ecosystem.
• When you look at Sam’sclub.com, you see multiple easy ways we could restructure our navigation, checkout flow, or page elements to make the experience easier and more delightful for our customer and you're excited to tell us about them.

Minimum Qualifications

• 5+ years experience designing for multiple platforms, with the last three years in a senior creative role
• The ability to create process flows, site maps, wireframes, screen prototypes,
• and functional specifications.
• Ability to manage your time and deadlines, as well as the ability to adapt to the ever- changing priorities of the eCommerce business.
• Constant drive to stay up-to-date with the latest industry news and developments.
• Capability to adhere to team processes and standards, while contributing ideas for improvement.
• Ability to work quickly and efficiently without sacrificing a consistently high level of attention to detail.
• Excellent presentation, communication, and negotiation skills.
• Experience with business requirement gathering, site assessment, competitive analysis and secondary research.
• Experience negotiating business decisions.
• Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously but know when to adjust your designs and when to follow your initial vision.

Preferred Qualifications

• BA/BS degree in Design (e.g., interaction, graphic, visual communications, product, creative), HCI, or a related field or equivalent practical experience.

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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