Specialist, Performance Management
- Location SAN BRUNO, CA
- Department Merchandising & Online Operations
- Team Online Operations
- Employment Type -
- Position -
- Requisition 828511BR
What you'll doAs a Performance Management Specialist you will oversee the customer and seller policy program under the retail performance team. You will take insights and turn them into business changes to improve the customer experience. You will use your business acumen to determine ways to improve the program, decreasing the amount of time spent on enforcement and raising transparency to our marketplace seller community.
You won’t do this alone. You work within world-class team of collaborative colleagues and have access to industry-leading tools and technology to help you analyze and interpret customer, partner, market, business and financial insights at scale. Your job is to bring the “art” to the “science” – using your intuition and expertise fueled by data, analytics and, above all, a passion for helping our customers save money and live better.
Define seller area(s) of low performance and how its impacting the business
Aggregate feedback from various areas to show trends and insights to drive process improvements
Recommend new changes that will augment new seller standards related to drive the Walmart brand promise
Positive, enthusiastic, and passionate about changes in retail and eCommerce
Strong communication skills and attention to detail
Proficient in Microsoft Excel including pivot tables, formulas, and charts
Ability to manage stakeholder expectations & the ability to plan and estimate work
Excellent project management skills
Bachelor’s degree or equivalent experience
Impeccable presentation, verbal and written communication skills. Ability to collaborate with technical and non-business groups
"Working at Walmart is about being part of something bigger than yourself. The work we do impacts families and communities across the world."
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All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents