Director, Fraud Analytics, Experience Protection -...

Director, Fraud Analytics, Experience Protection - Sam's Club

  • Location BENTONVILLE, AR
  • Department Asset Protection
  • Team Asset Protection
  • Employment Type Full Time
  • Position Salary
  • Requisition 821337BR

What you'll do

As a Director on the Sam’s Experience Protection team, you will help set direction and build capabilities to solve for fraud and risk detection. You will apply your skills in machine learning, big data profiling, statistical exception identification, and data visualization. You will help lead capability teams that will call on your experience in managing & mentoring technical talents—this requires a unique talent who can both lead and execute. You have a chance to help shape business direction for one of the largest retailers in the world, working for a $58 billion organization that works with 40 petabytes of data.

Creates efficiency in operations by participating in collaborative efforts with other investigative bodies (for example, Global Investigations); analyzing data efficiency reports and other information to establish trends; developing effective risk control solutions to minimize loss; developing strategies and applying resources for optimal return on investment; identifying and evaluating trends and patterns of activity that indicate risk; developing associated strategies and resources to mitigate risk; and benchmarking similar operations through professional organizations.

Oversees and ensures the alignment of departmental projects and initiatives with corporate strategies by partnering with senior leadership to collaborate on project scope and purpose; communicating project status to appropriate levels of leadership; designing measures to assess project performance (for example, completion of goals, quality of results); and establishing and maintaining collaborative relationships with business partners in various internal departments and external agencies (for example, Operations, Legal, Compliance, government agencies, non-government organizations) to promote and advance projects.

Leads the development and management of Sam’s Club investigative analytics capabilities by providing direction on key performance indicators to support Experience Protection strategies; ensuring strategies align analytics outputs and business needs; directing the integration of data mining, trend analysis, and data modeling for investigative research; collaborating with internal and external stakeholders (for example, Operations, Asset Protection, Legal, eCommerce, law enforcement) to build a consistent and accurate strategy for integrating data streams; ensuring the utilization of big data to identify and address process deficiencies and provide recommendations to the business; directing analyses utilizing advanced software and techniques (for example, mathematical modeling (MAT-LAB) R), statistical analysis software (SAS), structured query language (SQL)); and prioritizing projects and providing direction to key stakeholders on emerging technologies to enable insights innovation.

Minimum Qualifications

Bachelor’s degree in Business, Computer Science, Statistics, Econometrics, Operations Research, Mathematics, or related field AND 7 years’ experience in data analytics, or related field OR 9 years’ experience in data analytics or related field.
2 years’ experience leading cross-functional teams.

Preferred Qualifications

Master’s degree in Business, Computer Science, Statistics, Econometrics, Operations Research, Mathematics, or related field.
6 years’ experience working with data analytics tools, programming languages, or machine learning (for example, SQL, Alteryx, SAS, Tableau, Python).

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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