UX Writer - Path Forward Returnship
- Location SAN BRUNO, CA
- Career Area UX Design
- Job Function User Experience and Design (UX/UI)
- Employment Type Temporary
- Position Type Salary
- Requisition 1297844BR
What you'll do at
Walmart Labs is partnering with Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce. The Path Forward Return to Work program is a 16-week paid internship for experienced professionals, returning to the workforce after taking time off for caregiving. After completing the four-month program, qualified candidates will be considered for conversion to available full-time opportunities at Walmart.
If you are passionate about technology, have at least 5 years of professional experience and have been out of the paid workforce for at least 2 years to focus on caring for a child or other dependent, we welcome you to apply and join our team. We are excited to be part of the Path Forward program, because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with other women and men transitioning back to the workforce.
The UX writer plays a crucial role in our mission to save customers time and money, crafting web and in-app copy along with transactional communications to seamlessly lead the customer through a successful, enjoyable online shopping experience.
What You’ll Do:
Write brief, persuasive, on-task copy that engages users and facilitates understanding throughout the customer journey, e.g. homepage banners, header/subhead copy, CTAs, email, push, SMS, FAQ, etc.
Use personas, mental models and customer insights to inform your copy
Implement consistency in messaging across various departments or features, ensuring cohesive narratives while upholding brand voice and tone
Adhere to Web Content Accessibility Guidelines (WCAG) in drafting and revising copy
Proofread your work and the work of others
Take stakeholder feedback into account, and propose alternatives as necessary
Partner with content strategy and design in tracking and documenting the work flow; help build/refine a content tracking system to streamline our processes
Growth mentality; receptive to feedback from stakeholders, peers and managers
Self-motivation; able to work independently, but equally comfortable in a group environment, sharing your work with teammates
Bachelor’s degree and 2–3 years of writing experience, preferably customer-facing in a tech, retail or e-commerce environment
About Walmart Labs
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.Discover Silicon Valley
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Computer History Museum
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Golden Gate Cemetery
This national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.
All the benefits you need for you and your family
- 100% coverage for in network preventative care
- Retirement Plan
- Vision Plans
- Dental Plans
- Exclusive Discounts