Customer Experience Researcher - Path Forward Returnship
- Location BENTONVILLE, AR
- Career Area Marketing and Customer Insights
- Job Function Customer Insights
- Employment Type Temporary
- Position Type Salary
- Requisition 1297526BR
What you'll do at
Walmart Labs is partnering with Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce. The Path Forward Return to Work program is a 16- week paid internship for experienced professionals, returning to the workforce after taking time off for caregiving. After completing the four-month program, qualified candidates will be considered for conversion to available full-time opportunities at Walmart.
If you are passionate about customer experience research, have at least 5 years of professional experience and have been out of the paid workforce for at least 2 years to focus on caring for a child or other dependent, we welcome you to apply and join our team. We are excited to be part of the Path Forward program, because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with other women and men transitioning back to the workforce.
Work on user customer experience research and measurement projects for Walmart Labs and lead small independent store and omnichannel research studies
• Assist with planning and running research studies (e.g. recruit participants for onsite studies, take notes during user interviews, design surveys, operationalize constructs, launch surveys)
• Analyze data from research projects (e.g. qualitative and quantitative methods)
• Conduct online research on various topics or technologies and report high-level findings
• Present findings to stakeholders, executives in the CX, product, analytics, and marketing teams
2+ years professional experience in consumer/customer research or a closely related field
Strong presentation, oral, and written communication skills
Organized, proactive and able to switch rapidly between different projects in a fast-paced and exciting environment.
Applied knowledge of statistical concepts
Applied knowledge of psychometrics and research methodologies
Master’s degree in I/O psychology, or other behavioral science field
About Walmart Labs
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- 100% coverage for in network preventative care
- Retirement Plan
- Vision Plans
- Dental Plans
- Exclusive Discounts