Senior Manager Fraud Analytics and Reporting
- Location SUNNYVALE, CA
- Career Area Project and Program Management - Technology
- Job Function Project and Program Management – Technology
- Employment Type -
- Position Type -
- Requisition 1276854BR
What you'll do at
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.Business Partnering and
Process: Partners with cross-functional teams to develop analytical tools and processes for a business area or category.Data Visualization and Reporting: Manages the implementation of new dashboards and data visualization tools; Collaborates with cross-functional teams to improve existing data visualization tools and platforms.
People Development: Builds and leads a team to execute on business area or category objectives; Coaches team members and provides feedback to enhance skills, knowledge and work performance; Has performance and career development conversations; Maintains team motivation and engagement; Mentors Analytics Specialists.
Project Scope: Owns multiple projects end-to-end for a business area, category or prototype; Collaborates with Analytics Experts to develop analytical plans that map to intended business outcomes.
Data Analysis: Manages the development of business analytics to address complex business problems and support data-driven decision making;Makes strategic recommendations to Analytics leadership based on data analysis; Supports more experienced team members with the development of the data analysis strategy; participates in strategy development conversations.
Process Management: Manages workflow and processes across multiple projects to drive measurable improvements in work quality/outcomes.
Model Development: Manages the development of custom data models for multiple projects; Works with Advanced Analytics and cross-functional teams to develop model criteria and define desired outcomes for a business area, category or prototype.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Bachelor degree in maths, analytics, statistics, business or related field or equivalent experience
Physical Activities: The following physical activities are necessary to perform one or more essential functions of this position.Observes associate, customer, or supplier behavior.Enters and locates information on computer.Presents information to small or large groups and individuals.Communicates effectively in person or by using telecommunications equipment.Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.Visually verifies information, often in small print.Reads information, often in small print.
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Customer/Member Centered: Focus on the Customer/Member - Reviews customer/member-focused data and adjusts performance to address
findings. Promotes and supports associate efforts to exceed customer/member expectations. Informs associates on how to identify and locate
resources to meet the diverse needs of customers/members.
Judgment: Use Appropriate Judgment - Identifies, reviews, and applies policies and procedures to make informed judgments. Identifies and uses
facts, information, and expertise to set priorities and make informed decisions. Uses data and evidence to determine the causes of problems and
develop solutions to address them.
Execution and Results: Manage Execution and Results - Holds associates accountable for completing work within expectations and time
requirements. Plans and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed
in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages associates to strive for excellence,
efficiency, and quality in work practices.
Planning and Improvement: Plan and Pursue Team-Based Improvement - Coordinates and aligns planning with organizational initiatives and
direction. Looks at work plans and makes changes, as needed, to achieve team or work group objectives. Sets realistic timelines for goal
accomplishment. Improves work processes and practices to increase performance and results.
Influence and Communicate: Increase Commitment - Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative
relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business
plans and priorities (for example, change initiatives). Shares experience and ideas with associates across the organization.
Ethics and Compliance: Manage Ethics and Compliance - Instructs associates on how to act in accordance with policies and procedures, and
supports their efforts in doing so. Ensures associates demonstrate the highest standards of integrity and ethics in work situations. Corrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.
Adaptability: Quickly Adapt - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and
shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and
perspectives. Helps associates adjust to and develop the capabilities needed to implement organizational change initiatives.
Talent: Supervise Associates - Provides specific, honest, accurate, and timely feedback on associate performance. Assigns tasks to associates that fit
their skill levels and maximize team performance. Uses people processes (for example, selection, development, performance evaluation) to ensure
effective associate performance. Recruits and hires the associates needed to meet business requirements. Teaches, guides, and assists in the
development of associates.
The following physical activities are necessary to perform one or more essential functions of this position.
Observes associate, customer, or supplier behavior.
Enters and locates information on computer.
Presents information to small or large groups and individuals.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
Visually verifies information, often in small print.
Reads information, often in small print.
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle in Silicon Valley. Here, you can have both.Discover Silicon Valley
Filoli Gardens, Woodside
View an art exhibit, take a nature hike, explore the historic Filoli House, or take a class at this gorgeous 654–acre property.
Get your art fix at this internationally recognized collection of over 30,000 works of modern and contemporary art.
Computer History Museum
Large-scale exhibits, an acclaimed speaker series, docent-led tours and an award-winning education program bring computer history to life.
Hike or jog throughout the year on terrain dedicated to academic programs, environmental restoration and habitat conservation.
Golden Gate Park, SF
Events, attractions, meadows, lakes, and a Japanese Tea Garden provide for a true escape, without leaving the city.
The Tech Museum
This family-friendly interactive science and technology center in San Jose provides a glimpse into the most inventive place on Earth — Silicon Valley.
Santana Row - San Jose
Stylish boutiques, world-class shopping, and delectable cuisine = a San Jose shopping trifecta.
Pacifica State Beach
Learn to surf or visit the “World’s Most Scenic Taco Bell” at this 0.75 mile long crescent shaped escape, a symbol of successful habitat restoration.
Golden Gate Cemetery
This national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents