Business Operations Manager
- Location SAN BRUNO, CA
- Career Area Merchandising and Online Operations
- Job Function Online Operations
- Employment Type -
- Position Type -
- Requisition 1265615BR
What you'll do at
Develop milestones and schedules for projects and work with creative resources to ensure work stays on track and meets deadlines/budgets
Work with key departments including Marketing, Editorial, Creative and Merchandising throughout the progress of projects to ensure any shifts in programming are addresses and projects are adjusted accordingly
Build and manage workflow processes and capacity across cross-functional teams
Work with partners in other areas of the business to align on process improvements, and cross-department roadmap alignment
Proactively keep team members on deadlines in an effective but positive way
Understand and identify key inter-dependencies and critical path tasks, as well as anticipate potential issues
Distill and translate complex information into clear takeaways and actions for the team
Manage project scope and change control and escalate issues where necessary to management with proposals of next steps / solutions
Performs management of the risks of the project, including the development of contingency plans
Manage day-to-day operations and business expectations
Document feedback and review change requests and iteration schedule
Prioritize projects based on importance and complexity, ensuring all deadlines are met
Work closely with all project stakeholders
Ability to multi-task and simultaneously complete multiple projects
Highly organized and self-disciplined with a strong ability to prioritize tasks and resources
Exceptional, clear communication, interpersonal and problem-solving skills
Detail oriented, efficient, self-starter, highly productive and collaborative approach to work
Knowledge and understanding of digital production processes
Capacity to think and react in a high-energy, fast-paced environment
Strong written & oral communication and presentation skills
A track record of delivering projects on time
Managed and worked with cross-functional teams who are often distributed across offices
Demonstrated a can-do attitude
Knowledge of project management principles, methods and techniques
Bachelor's degree or equivalent
"We advocate for our customers, provide opportunity to our employees, and support efforts that better the lives of millions of people."
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.Discover Silicon Valley
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Golden Gate Cemetery
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All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents