Divisional Director, Optical/Specialty - Health and Wellness
- Location BENTONVILLE, AR
- Career Area Optical
- Job Function Optical
- Employment Type Full Time
- Position Type Salary
- Requisition 1258720BR
What you'll do at
financial performance; and ensuring divisional goals are met.
Oversees the implementation of service standards for the division by aligning company goals with patient needs and expectations ; recognizing and responding to trends in patient complaints; determining resolutions to patient complaints and establishing best practices to set consistent service levels; and resolving patient service issues as needed.
Develops, grows, and maintains professional relationships with health care providers by developing relationships with professional state boards, associations, and colleges ; aligning health and wellness vision with the health care industry movement ; advocating and communicating the mission and standards that establish a best place to practice environment ; understanding the scope of practice for health care providers and changes in health care; dedicating time to meet and discuss the health care provider's business; and ensuring leadership is responsive to the needs of health care providers.
Hold leadership accountable for implementing a trusted health care environment with professional, knowledgeable, and capable health care providers and associates ; creating avenues for recruiting, attracting, and developing health care professionals and leadership talent; and ensuring health care professionals develop a trusted relationship with patients and exercise a consistent standard of care.
Oversees compliance with applicable state, federal, and local laws and company policies to ensure the safety and well-being of patients by analyzing and interpreting reports and safety controls to determine root cause of deficiencies; developing and ensuring implementation of best practices to ensure patient safety; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; and ensuring training and guidance on the execution of company procedures and policies.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Bachelor’s degree in Healthcare Management, Business, Arts, Sciences, or related field and 5 years' experience in Health and Wellness management or related area OR 7 years' experience in Health and Wellness management or related area.
2 years’ multi-facility management experience.
2 years’ supervisory experience.
4 years' Health Care experience
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents