Sr. Program Manager, Seller Fraud Prevention
- Location SAN BRUNO, CA
- Career Area Legal, Compliance and Ethics
- Job Function Legal
- Employment Type -
- Position Type -
- Requisition 1249473BR
What you'll do at
This position will report into the Senior Manager for Trust & Safety, and will be expected to partner with Marketplace, Payment, Legal, Product, InfoSec, Analytics and Engineering teams independently with minimal guidance.
- Influence and lead various cross-functional teams by using effective communication and quantitative metrics or examples.
- Work with stakeholders to define requirements, evaluate project scope, create project plan, and execute to high expectation.
- Identify, communicate and unblock dependencies and risks proactively.
- Identity and evaluate tradeoff options, and drive decision making with stakeholders.
- Remain flexible to changing priorities, open to discuss new ideas/solutions with stakeholders.
- Generate insights and provide adequate reporting for internal stakeholders including leadership.
The ideal candidate is expected to be a self-starter, and highly customer focused. The position requires a hands-on, entrepreneurial style, to become personally involved to whatever degree necessary to manage functional responsibility and key relationships.
- 1+ year of product management experience. Good understanding of end to end product development cycle.
- Experience in working with cross-functional teams (Business, Payment, Legal, Product, InfoSec, Analytics and Engineering).
- In-depth understanding of Marketplace seller life cycle (from onboarding to payment disbursement) and its corresponding risk scenarios.
- Track record of driving and delivering complex projects simultaneously.
- Excellent verbal, written communication and presentation skills.
- Background in Computer Science or related fields.
- 2+ years of risk and fraud management experience.
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All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents