Lead Design Researcher, IoT

Lead Design Researcher, IoT

  • Location SUNNYVALE, CA
  • Career Area UX Design
  • Job Function User Experience and Design (UX/UI)
  • Employment Type -
  • Position Type -
  • Requisition 1228769BR

What you'll do at

The opportunity:
At WalmartLabs, our customers are at the center of all our design efforts, and user experience research is one way we observe and listen to our customers to make sure we are designing the best experience for their needs. We look to the User Experience Researcher to represent the perspective of the user and help support our user insight strategy. We are looking for motivated design researcher to join our Looking Ahead team to be part of a team of makers dedicated to exploring and testing new ideas that enrich innovation thinking and accelerate a vision and strategy across the Walmart organization.

Skills You’ll Have:
• Research with agility: You have a good working knowledge of formative & summative usability research methods, and how they are applied in a fast-moving organization. Experience with field studies, participatory design, heuristic evaluations, and competitive testing are a plus.
• Actionable Findings: You translate insight into action. You help teams understand customer needs, attitudes, and behaviors through thoughtful & actionable research. Your work informs both strategic and tactical efforts.
• Creative: When you’re presented with a design or business problem, you can develop a solid research approach to learn how to make the experience easier and more delightful for our customer – and you’re excited to work with your peers on your research approach.
• Collaborative: You can work with other researchers, designers, content strategists, architects, product managers and engineers to help transform complex problems into easy-to-use products. You figure out how to best address our research goals & questions so your partners don’t have to.
• Self-motivated: You are motivated to develop research programs on your own and welcome feedback from senior UX leaders and managers. 

Additional Skills & Abilities:
• You have experience moderating live studies and un-moderated studies. 
• You have experience incorporating research & metrics from other sources into your work to deliver actionable recommendations that inform design and business strategy.
• You work with our research partners (analytics & marketing research) to gather existing data and coordinate research efforts
• You work to balance speed of findings with quality and strive to adapt to the ever-changing priorities of the eCommerce business.
• You have experience incorporating methods to test emerging technologies such as voice and AR.
• You stay up-to-date with the latest industry news and developments.
• You have good presentation, communication, and negotiation skills, and look for additional opportunities to improve.#VRjobs #ARjobs #MixedrealityJobs #VirtualRealityJobs #XRjobs

Minimum Qualifications

We’re looking for people with a Bachelor's degree in HCI, Psychology or other related field and 6 years of User Research experience, or Master’s degree + 4 years of experience, or PhD + 2 years of experience

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

Hello, Silicon Valley

You don’t have to choose between your career and your lifestyle in Silicon Valley. Here, you can have both.

Discover Silicon Valley
Silicon Valley
View of Silicon Valley from the hills after a passing storm

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

Recently viewed jobs