Director, Insights Consulting

Director, Insights Consulting

  • Location BENTONVILLE, AR
  • Career Area Marketing and Customer Insights
  • Job Function Marketing
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1198082BR

What you'll do at

As a part of Walmart’s customer insights team you’ll be the voice of our customer. Why? Because Sam Walton founded our company with the belief that the customer is #1. It’s not just a belief, but our way of doing business. With the customer at the forefront, we have the ability to help deliver the easiest shopping experience at the lowest cost, both digitally and physically. That’s where you come in.

As the Director, Insights Consulting, you’ll lead a team of data scientists and research professionals that influence Walmart’s customer and marketing communication strategy. You’ll partner with executives and upper leadership to present recommendations based on your insights.

You will sweep us off your feet if you have:

Strong leadership, high level strategy and technical skills that cover survey and analytics.
Success at a large scale in partnering with business leaders to frame key customer questions into data-driven solution sets and provide strategic and tactical insights from the analysis.
Consultative experience and thought leadership skills to see both the big picture and details.
Omni-channel retail experience and curious about what drives customer behavior.

You will make an impact by:

Provide actionable insights to guide Walmart’s customer strategy development.
Leading and being strategically embedded with the customer and marketing organization as the go-to resource for a host of customer concerns and solutions.
Being a part of team that is diverse and spread across multiple locations.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

Minimum Qualifications

  • 4 years' supervisory experience or experience leading cross-functional teams.
  • Bachelor's degree in Business Administration or related field and 5 years' experience in marketing research, data analytics, consulting, or related field OR 7 years' experience in marketing research, data analytics, consulting, or related field.

Preferred Qualifications

  • 3 years' experience with customer analytics in retail operations or related field.
  • Master's degree in Business Administration or related field.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

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Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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