Director, Payment Services - Gift & Shopping Cards
- Location BENTONVILLE, AR
- Career Area Accounting and Finance
- Job Function Treasury
- Employment Type Full Time
- Position Type Salary
- Requisition 1197683BR
What you'll do at
Conducts negotiations with suppliers by corresponding on current contractual agreements; creating strategies to resolve contractual differences to the Company's benefit; and creating return on investment (ROI) models to interpret contractual terms.
Determines policy for sales and redemptions by reviewing the risks associated with card usage; benchmarking with other retailers; and assisting other areas in finding payment solutions for business initiatives.
Provides overall direction for Gift Card and Associate PayCard programs by analyzing business objectives and Customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer-focused environment; and demonstrating adaptability and sponsoring continuous learning.
Represents the Company with external entities by presenting at conferences; communicating in writing and interfacing with outside agencies coordinating with government relations on lobbying efforts regarding prepaid issues; and leading benchmarking efforts with other merchants.
Directs Gift Card and Associate PayCard program processes by creating strategies and policies governing card usage; auditing processes to maximize cost efficiencies; and overseeing Associates' implementation of the processes.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate
business plans and initiatives; and supporting associate efforts in these areas.
2 years of supervisory experience OR 2 years experience leading and completing cross-functional projects.
2 years large retailer, gift card processor, or gift card distributor experience.
2 years strategic planning experience.
2 years experience delivering results in large, complex, matrixed organizations.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents