Change and Problem Management Sr Product Manager
- Location BENTONVILLE, AR
- Career Area Information Technology
- Job Function Information Technology
- Employment Type Full Time
- Position Type Salary
- Requisition 1180666BR
What you'll do at
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of Change Management best practices
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of Problem Management best practices
- Develops and champions a product vision, strategy, and roadmap for Change Management and Problem Management within the ServiceNow platform in support of corporate goals and objectives
- Oversee and effectively communicate the change control policy, process and procedures across the functional teams and leadership.
- Support process improvement using continuous process improvement methodology.
- Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
- Provide ongoing support of a collaborative change management process utilizing ServiceNow.
- Supports product implementation and deployment
- Bachelor of Science and 4 years' product management experience OR Master of Science and 1 years' product management experience.
Experience performing formal root cause analysis.
Experience using ITSM tools, especially ServiceNow.
Demonstrated ability to work well with others.
Able to handle multiple assignments in a fast paced, dynamic environment.
Ability to communicate effectively and efficiently.
Must have strong work ethic, sense of urgency and a high energy level.
Self-starter: bias for action, results oriented.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents