• Location BENTONVILLE, AR
  • Career Area Information Technology
  • Job Function Information Technology
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1160635BR

What you'll do at

  • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
  • Ensures basic functions and deliverables of the department
  • Ensures call center strategies and goals are implemented
  • Identifies opportunities for systems and process improvements and problem resolution
  • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
  • Oversees payroll transaction data collection
  • Provides Customer service and addresses Customer issues
  • Provides administration and support of software tools used within the division and other departments globally
  • Provides and supports the implementation of business solutions
  • Supports Field Services operations and technical needs

Preferred Qualifications

  • 1 year experience in research analytics.
  • 1 year experience using SAP and Ariba to access and review contracts.
  • 1 year experience using basic HTML.
  • 1 year experience using intermediate functionality of Microsoft Excel (for example, pivot tables and basic macros).
  • 2 years experience in information technology or related field.
  • 2 years experience working in a call center.

About Walmart Labs

Imagine working in an environment where one experiment can catapult an entire industry toward a smarter future. That’s what we do at Walmart Labs. We’re a team of 5,000+ software engineers, data scientists, designers and product managers within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and our enterprise operates.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • 100% coverage for in network preventative care
  • Retirement Plan
  • Vision Plans
  • Dental Plans
  • Exclusive Discounts

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