Operations Analyst-ISD

Operations Analyst-ISD

  • Location BENTONVILLE, AR
  • Career Area Information Technology
  • Job Function Information Technology
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1149071BR

What you'll do at

  • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
  • Ensures basic functions and deliverables of the department
  • Ensures call center strategies and goals are implemented
  • Identifies opportunities for systems and process improvements and problem resolution
  • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
  • Oversees payroll transaction data collection
  • Provides Customer service and addresses Customer issues
  • Provides administration and support of software tools used within the division and other departments globally
  • Provides and supports the implementation of business solutions
  • Supports Field Services operations and technical needs

Preferred Qualifications

  • 1 year experience in research analytics.
  • 1 year experience using SAP and Ariba to access and review contracts.
  • 1 year experience using basic HTML.
  • 1 year experience using intermediate functionality of Microsoft Excel (for example, pivot tables and basic macros).
  • 2 years experience in information technology or related field.
  • 2 years experience working in a call center.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

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Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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