Sr Business Operations Manager

Sr Business Operations Manager

What you'll do at

WalmartLabs is looking for a collaborative, analytical and strategically oriented Business Operations professional to join the Associate Technology team located in our growing office in Reston, Virginia. The Associate Technology team is a global engineering team operating and transforming critical platforms to position Walmart to win in Omni-channel retail. The Business Operations Manager will drive a range of multi-disciplinary operating rhythms and initiatives to help shape, implement and manage the org’s operating plan and strategy. He/She will report directly to the VP of Associate Technology with a dotted line to the Chief of Staff of the Customer Technology organization. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.

Essentials Functions

Identifies and pursues opportunities for operational improvements by leading annual operating plan process; conducting department strength, weakness, opportunity, and threat (SWOT) analysis to inform department business priorities and resource forecasts based on product development growth and annual budget; forecasting resources required for portfolio roadmaps; identifying resource gaps (for example, request for information architecture resources greater than supply); and suggesting improvements to better enhance team and partner performance.

Manages the development and execution of continuous improvement plans for the organization's tools and processes by identifying areas of opportunity; leading cross-functional alignment on business changes; developing recommendations to address cross-functional concerns and presenting them to leadership; managing the implementation of new tools and processes; and updating leadership on implementation progress.

Manages the financial processes (for example, headcount forecast, annual financial plan development) for the organization by partnering with leadership and Finance teams to determine team strategy; identifying future projects based on capability gaps; ensuring accurate forecasting and financial planning based on data; managing expenses compared to plan; partnering with Finance, recruiting and leadership to track and report on headcount and operating expenses.

Manages, motivates and drives logistics for team events inside/outside of the organization (eg conferences, presentations, hackathons, diversity events, etc) and it is actively looking of ways of creating a brand and culture for the organization.

- Judgment: Demonstrate Professional Judgment - Researches and integrates relevant information and data and uses expertise to make recommendations or decisions.

- Execution and Results: Focus on Execution and Results - Aligns and pursues work activities to achieve the mission and business priorities of the organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding.

- Planning and Improvement: Plan for and Improve Performance - Develops and implements plans, practices, and processes to better achieve organizational goals.

- Influence and Communicate: Build Influence - Develops and presents logical, convincing reasons in support of one's perspectives and initiatives. Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner.
-Adaptability: Adapt Professionally - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Embraces change and supports its implementations.
- Build Relationships: Form Relationships - Builds trusting, collaborative relationships and alliances across organizational boundaries

Minimum Qualifications

Bachelor's degree in Business, or related field and 5 years’ experience in project management, Business Operations management, Finance or related field. Start Up experience is a plus.
Experience with Design tools to create power points, newsletters, etc
Experience in a communication or branding role is desired.

Preferred Qualifications

Experience in a communication or branding role is desired.
- Experience working with consultant or start up companies a plus

About Walmart Labs

Imagine working in an environment where one experiment can catapult an entire industry toward a smarter future. That’s what we do at Walmart Labs. We’re a team of 5,000+ software engineers, data scientists, designers and product managers within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and our enterprise operates.

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All the benefits you need for you and your family

  • 100% coverage for in network preventative care
  • Retirement Plan
  • Vision Plans
  • Dental Plans
  • Exclusive Discounts

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