Manager, Partner Performance

Manager, Partner Performance

What you'll do at

The Partner Performance Team focuses on the on-time fulfillment of customer orders, the management of the Walmart.com partner network and creating an optimal customer experience. The Operations Manager role will support those team goals and always keep a strong customer focus.
• Leads process improvement and cross-functional projects for Walmart.com Operations to completion
• Drives the execution of multiple projects for Walmart.com Operations
• Researches and resolves issues for Walmart.com Operations
• Support new system updates/rollouts and drive adoption by internal and external customers
• Ensures process improvements are communicated to cross-functional business partners and external partners
• Be able to understand a complex system and explain it in simple, but concise terms to a wider group
• Be able to identify inefficiencies in a process, then develop and implement a plan for improvement
• Develops strong, win/win relationships with internal and external partners
• Manage a small team of partner managers in support of all functions.
• Be able to elicit feedback from team members and compile information into a presentable format
• Proficient in MS-PowerPoint and comfortable building presentations to tell a clear story

• 5+ years of Supply Chain, eCommerce Operations or Consulting
• Key required skills: SQL, MS-Excel, MS-PowerPoint
• Aptitude to analyze data to identify trends, issues and opportunities
• Ability to identify and manage priorities
• Excellent written and verbal communication skills with ability to champion products throughout the organization, including to senior management and cross-functional groups
• Capacity to communicate complex concepts in easy-to-understand terminology
• Minimal travel required

Minimum Qualifications

• 5+ years of Supply Chain, eCommerce Operations or Consulting
• Key required skills: SQL, MS-Excel, MS-PowerPoint
• Aptitude to analyze data to identify trends, issues and opportunities
• Ability to identify and manage priorities
• Excellent written and verbal communication skills with ability to champion products throughout the organization, including to senior management and cross-functional groups
• Capacity to communicate complex concepts in easy-to-understand terminology
• Minimal travel required

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.
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"I have switched careers twice within Walmart and each time my leadership supported me in learning an entirely different business. "
— Scott, Senior Manager

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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