Sr Supplier Quality Manager, Fresh - Sams

Sr Supplier Quality Manager, Fresh - Sams

  • Location BENTONVILLE, AR
  • Career Area Legal, Compliance and Ethics
  • Job Function Quality Assurance and Safety
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1076752BR

What you'll do at

Preferred location: South Ventura / Kern, CA

•Manages and maintains quality standards for the fresh supply base to drive efficiencies by defining, maintaining and tracking key quality control metrics (for example, supplier returns, customer complaints, inspections); ensuring existing suppliers meet Sam’s Club quality standards; driving and monitoring the in-store product audit program to verify product acceptance to established standards, and performance guidelines; training and advising suppliers on performance and quality standards; investigating and escalating performance issues to relevant stakeholders as appropriate; and assessing and identifying best-in-class suppliers for reductions in testing.
•Develops and implements total quality management process for fresh categories by identifying and analyzing quality metrics; developing metrics and reporting structures to support the global sourcing program; creating strategies with offshore business partners (for example, Global Sourcing, Quality Assurance, factories) based on quality assessments to improve quality and reduce cost of goods; and utilizing expertise and recommending process improvements to total quality management.
•Manages processes for on-boarding new suppliers and maintaining existing suppliers by implementing and maintaining quality protocols across the supplier matrix; developing and conducting supplier training, feedback, and learning sessions; defining, compiling, maintaining, and validating internal metrics to formally assess supplier performance; and assessing and communicating supplier performance to key business partners (for example, Technical Services, merchants, Product Development).
•Travels domestically and internationally to and from multiple facilities or work-sites.
•Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
•Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
•Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

Minimum Qualifications

Bachelor’s degree in Business, Engineering, or related field and 3 years’ experience in manufacturing, quality control, product development, or related field OR 5 years’ experience in manufacturing, quality control, product development, or related field.

Preferred Qualifications

•Master’s degree in Business, Engineering, or related field.
•Six Sigma or related certification
•International Standards Organization (ISO) Certification.
•2 years’ merchandising experience in a retail environment.
•2 years’ experience working with or for third-party testing laboratories
•2 years’ experience in product testing within a retail environment
•2 years’ experience in product sourcing

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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