Associate Manager, Operations

Associate Manager, Operations

  • Location SAN BRUNO, CA
  • Career Area Supply Chain and Logistics
  • Job Function Supply Chain and Logistics
  • Employment Type -
  • Position Type -
  • Requisition 1026666BR

What you'll do at

-Improves product and operational inefficiencies to drive down return rates.
-Understands cause and effect relationship between ecommerce retail merchandising (purchasing decisions, packaging fit for ecommerce) and customer impact related to returns.
-Drives decision-making with merchants and suppliers to implement initiatives to reduce return rates.
-Leads change management throughout the ecommerce product life cycle and end customer experience.
-Analyzes historical and current returns performance data and uses information to take action on problem drivers.
-Comfortable working in a matrix organization with multiple stakeholders to communicate and influence.
-Finds creative solutions to address returns.


Minimum Qualifications

Bachelor’s degree in Business or Supply Chain OR 2-4 years of experience in Ecommerce Retail or Supply Chain or related field
Proficient in MS Excel

Preferred Qualifications

Master’s Degree in Business, Supply Chain or related field
Proficient in SQL, MS Access, Tableau, and Visual Basic


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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