WMUS Field

Leading the Digital Acceleration

MFC Coach

Introducing a true omni channel leader to bridge fulfillment centers & stores

We’re committed to finding faster ways to serve our customers who love the speed and convenience of pickup and delivery. One way we’re doing that is by adding market fulfillment centers (MFC) to certain stores across the country. An MFC is a small warehouse that is attached to a store. These warehouses will serve as hubs capable of supporting their home store as well as the other stores in the market. An MFC can store and dispense thousands of the items we know customers want most, from consumables to electronics, by combining automated bots with personal shoppers to provide a more efficient experience.

We're looking for talented and driven leaders to become MFC Coaches. These associates will manage these facilities as well as lead and develop the associates that work in them.

Walmart employee helping pick up customer

Providing ongoing growth and development

With truly innovative technology, these fulfillment centers need associates who love using new tools and technology. MFC Coaches are true leaders who are comfortable managing their business at a higher level and are excited to interact with customers, making sure they have a great experience every time.

A career at Walmart means opportunity. You’ll interact with leadership from different areas of the company including regional operations managers for stores, supply chain, and district leaders, all focused on helping you succeed in this role and positioning you for the future.


Meet the Role

A coach supports their team by making sure their goals align to the goals of the business. They communicate with leads about their team’s performance and plans on how to improve the business performance. They support their associates by providing them with long-term career progression and future-focused business planning.
  • Leading Others
  • Plan the Business
  • Developing Others
  • Key Facts

• Provide role clarity for my team and empower them to take ownership of their work.
• Tour the facility with the team lead to uphold standards of success.
• Be the example of what teamwork should look like and ensure team leads support that vision.
• Review, model, understand, and teach store processes and technology using the Process Guides.
Leading Others

• Create plans for the business to grow the digital footprint and trust within the community.
• Owns the P&L and business plans to improve the financial health of the operation.
• Responsible for recruiting, hiring, and staffing the facility.
• Partners with both store operations and supply chain to create a seamless customer and associate experience.
Plan the Business

• Invests time listening to associates and acting on their ideas, questions or concerns
• Evaluates talent and helps their associates prepare for their next role by identifying career paths.
• Develop the team lead and identify areas where I can support the team
Developing Others

• Position reports to the store manager.
• Pay level X3, base salary starting at $55,000 / year.
• Self-contained reporting structure inside the facility with direct reports including a team lead and team associates.
• Grow the digital footprint and trust within the community.
• Be the first to work with brand new automated fulfillment technology.
Coy - Store Manager

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