Corporate

Marketing & Customer Insights

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We orchestrate marketing campaigns that speak to millions of daily shoppers. Our work spans the digital and physical space and combines the work of numerous internal teams and external advertising and media agencies. Our marketing teams work together to show our customers how they can save money and live better.

  • Roll With It

    Roll with it

    The world of retail is rapidly changing, but that suits you. You're extremely adaptive and flexible when needed.

  • Work Together

    Work together

    You thrive when you get to work cross-functionally with people who have different ideas and skillsets.

  • Take A Chance

    Take a chance

    You don’t back down from new experiences—you jump in head first! You're eager to step outside your comfort zone.

New and exciting opportunities

  • Senior Manager II, Samsclub.com Site Analytics

    Marketing & Customer Insights SAN BRUNO, CA
    • Develops and drives data driven site strategies and tactical execution plans that optimize the customer experience
    • Drives relationships with third party partners
    • Drives the execution of multiple business plans and projects for Site Operations
    • Ensures business needs are being met
    • Ensures search and naviation data quality for current and future business needs
    • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
    • Provides supervision and development opportunities for associates


    #LI-JN1 Learn More
  • Senior Manager, Insights Partner,Global Customer Insights

    Marketing & Customer Insights SAN BRUNO, CA
    Walmart is looking for a Senior Manager II for our growing Customer Experience Insights Team! The Customer Experience Insights team leverages the power of Big Data, leading edge research technology, and the best talent in the industry to define and design how our company serves our customers.

    At Walmart, we pride ourselves for knowing our customers and connecting with them better than any other company. We interact with our customers across more categories than any company in the world. Because we want to hear what those customers say, we gather direct feedback from over 800,000 per month – enough to understand what our customers think is working and what isn’t at each and every one of our stores and across all our digital channels. We use every visit, search, click and purchase to help deliver the easiest shopping experience both digitally and physically .

    We are research gurus, data scientists, and predictive modelers that work together to uncover the “why’s” behind behavior. As a Senior Manager II of Insights, you will have an opportunity to initiate innovative research techniques at scale, and leverage the power of technology, big data and analytics to improve the lives of the 200 million customers that shop with us every week. Learn More
  • Senior Manager, Marketing - Home

    Marketing & Customer Insights SAN BRUNO, CA
    The Senior Manager Marketing Home role will help to develop and drive category-specific marketing plans for Home. You will have a unique, hybrid role - representing the marketing organization and liaising heavily with many cross-functional partners (Marketing, Analytics, Category experience/Product, Operations and Supply Chain) to create marketing plans for our strategic, high-priority retail categories.

    The ideal candidate is a highly analytical, creative, and organized growth marketer who will jump in and make an immediate impact.

    Responsibilities
    Develop category specific, customer-centric, marketing plans with attention to detail; focused on driving awareness, acquisition and retention. Liaise heavily with media, brand, and retention teams to ensure we’re meeting business objectives and supporting key marketing strategies, launching on time and within budget.
    Leverage internal creative team and agencies to build breakthrough creative to drive category adoption and growth.
    Work closely with colleagues in marketing, retail, and product to support overall Walmart.com vision for growth – ensure we are supporting and telling a cohesive story through retail marketing efforts.
    Obtain deep category knowledge to help drive category growth at scale and influence marketing-adjacent decisions (pricing, merchandising, assortment, curation, packaging, design). Collaborate heavily with retail category teams.
    Build, track, and monitor category-specific marketing performance; manage campaigns (leveraging various internal marketing teams and agencies when needed); track to specific forecast and budget.
    Grow an understanding of consumer habits for your categories (online and offline) through 1st and 3rd party data and research, to effectively and efficiently acquire and retain customers and grow LTV.
    Ideate on and share results cross-functionally, constantly. Act as ambassador for your categories marketing across Jet.com cross-functional teams.
    Develop a deep understanding of Walmart's media calendar, on-site and mobile properties, and opportunities, to speak effectively to our internal and external partners to grow the business.
    Partner with internal and external leaders (design, merchandising, tech, product management, and senior executives) to deliver on cross-functional marketing campaigns with tight timelines, high visibility, and material impact.
    Establish and maintain expert knowledge of the latest innovations and opportunities impacting the marketing landscape and our partners.

    This role can be based in San Bruno or New Jersey.

    • Develops and manages key supplier partnerships on new and existing marketing initiatives
    • Develops annual plan(s)
    • Drives the execution of multiple business plans and projects
    • Ensures business needs are being met
    • Manages marketing budgets
    • Manages the Walmart brand
    • Manages the development and execution of large-scale marketing initiatives (for example, on-site merchandising, advertising, store integration)
    • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
    • Provides supervision and development opportunities for associates
    Learn More
  • Producer, Interactive

    Marketing & Customer Insights SAN BRUNO, CA
    This position ensures the successful creation and delivery of creative assets (banners, landing pages, tools, online experiences) for posting to the Walmart.com website. This position entails leading meetings, setting up schedules, driving projects and ensuring on-time delivery of assets. Must be able to handle heavy volume, many stakeholders, many agencies and many projects at any one time.

    Position Description
    • Manages and leads digital creative and production projects
    • Ensures the timely execution and delivery of creative projects
    • Communicates digital creative project progress across the organization
    • Coordinates cross-functional teams (marketing, site merchandising, design, copywriting, content strategy, etc.) in order to ensure completion of digital creative projects
    • Demonstrates up-to-date project management expertise and applies this to the development, execution, and improvement of project action plans
    • Provides expert advice and guidance to others on creative and production best practices; supports and aligns efforts to meet creative objectives, as well as meet customer and business needs
    • Enhances the productivity of the Creative team through process assessment, refinement and change management

    • Communicates project progress across the organization
    • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
    • Enhances the productivity of Creative Operations
    • Manages marketing and production projects
    • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
    • Provides and supports the implementation of business solutions
    Learn More
  • Director, Research and Insights

    Marketing & Customer Insights BENTONVILLE, AR
    As a part of the customer insights team you’ll be the voice of our customer. Why? Because Sam Walton founded our company with the belief that the customer is #1. It’s not just a belief, but our way of doing business. With the customer at the forefront, we have the ability to help deliver the easiest shopping experience at the lowest cost, both digitally and physically. That’s where you come in.

    As the Director of Insights, you will develop key competitor and strategic insights on what Walmart’s future looks like from the customer’s lens. You will also provide executive support and craft customer stories based on foundational insights and strategic learnings for leadership to deliver in key meetings. Experience and skills in primary research / secondary research / analytics, as well as the ability to be a quick study, connect dots across various data source, and tell the story with insights are beneficial to be successful in this role.




    • Articulates the needs of current and future customers to executive leadership
    • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics
    • Develops and implements strategies to attract and maintain a highly skilled and engaged workforce
    • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals
    • Drives strategies to advance customer advocacy across channels
    • Drives the development of customer insights to innovate the customer experience across channels
    • Leads team alignment according to strategic learning agendas
    • Provides overall direction
    Learn More

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