The Senior Director, Process Improvement- Learning & Development will lead our training pillar for Walmart Performance Systems (based on Total Productive Maintenance, TPM) across our U.S. Supply Chain. This will include building the strategic architecture for the program and training content for continuous skills development. This leader will influence at all levels from executive down to the hourly associates in our distribution centers. Additional responsibilities include but are not limited to the following:
Oversees the functions of learning and development by driving the development of training content that delivers influential and persuasive communications and material; ensuring alignment on business objectives and customer needs; overseeing and ensuring the execution of project deliverables; ensuring the development of solutions; driving brand consistency and best practices; understanding and determining various media formats and delivery options; and acting as a subject matter expert for issues related to training content development and delivery.
Directs and aligns divisional strategies by overseeing the research of learner needs, learning environments, knowledge gaps, and behavioral changes; leading the creation of blended learning options; analyzing needs analysis to determine future strategies; developing long term strategies to ensure training is integrated into business practices; ensuring the governance of learning content; and streamlining continuous improvement processes and practices to ensure alignment with stakeholders.
Drives learning design, process improvements, and strategies by establishing best practices for various delivery modalities; acting as a subject matter expert for learning development and design strategies; ensuring the expansion of learning management capabilities; defining success measures for learning and development programs; and working cross-functionally with leadership in the other areas to ensure strategic alignment and project completion to support the business.
Oversees budgets and expenditures for learning and development programs, projects, and initiatives by supporting the development of budgets; providing data and guidance based on historical information to drive new budget allocations; ensuring project teams capture and report financial information; monitoring and tracking the status of budgets and financials; tracking target budgets throughout project lifecycles; and evaluating the budgetary impact of project modifications.
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Adult Learning, or related field and 6 years’ experience in training development, project management, workforce development, or related area OR 8 years’ experience in training development, project management, workforce development, or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Instructional Design, Supervising Associates, Working on cross-functional teams or projects
Masters: Human Resources
Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification