Manages multiple highly complex eDiscovery and Information Governance program projects through the lifecycle phases to successful completion; developing and executing plans for managing risk; escalating project-related issues to management in accordance with project guidelines and requirements; managing project change control processes; coordinating production issue resolution; interpreting data to help guide teams towards issue resolution and risk management; making recommendations regarding solutions to problems or issues; and presenting project status updates to senior leadership and key stakeholders.
Leads the development of eDiscovery and Information Governance projects and programs by collaborating with subject matter experts to develop project scope; forecasting projected expenses; developing and managing project or program budget; establishing metrics to ensure adherence to established expectations; developing capital and resource plans; developing project timelines and deliverables; ensuring successful delivery; and providing feedback regarding project success.
Manages geographically distributed teams, off-shore development teams and third-party vendors (for example, eDiscovery service providers, managed document review firms, outside counsel) by coordinating internal and vendor schedules and priorities; integrating teams and vendors into project strategy; communicating project status; evaluating system capabilities and ensuring sustainable functionality; ensuring delivery of proper functionality; and managing communications from vendors to internal stakeholders.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Ensures project manager development and continued successful performance by providing mentoring; monitoring program and individual project progress; providing periodic project status reports and executive summaries to stakeholders and management; developing new project managers to ensure skills are aligned with established Project Management Organization (PMO) standards; and providing mentorship and guidance to peers and management on methodology and practice.
Develops project management practices by adhering to project management methodologies (for example, Agile); promoting the principles and business value of project methodologies throughout the organization; leading and contributing to the development and improvement of project methodologies; and communicating needed changes and participating in established feedback channels.
5 years’ experience managing a project portfolio across multi-disciplinary and/or global teams
5 years’ experience with eDiscovery industry tools (for example, EnCase, Relativity, Nuix, iPro, Brainspace)
Information Governance Professional (IGP) certification
Project Management Professional (PMP) certification
Certified Information Privacy Professional (CIPP) credential
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor of Science and 5 years' technical program management experience OR Master of Science and 2 years' technical program management experience OR 9 years' technical program management experience.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.