Director, Innovations

Director, Innovations

  • Location BENTONVILLE, AR
  • Career Area Merchandising and Online Operations
  • Job Function Merchandising and Online Operations
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD369526

What you'll do at

Position Summary...

What you'll do...

Directs the development of innovation designs and solutions by collaborating with senior leadership to determine new business initiatives; evaluating current state of the business and capabilities; identifying, researching, and determining opportunities and recommending various solutions; leading the design and development of solutions; researching and providing guidance on best practices to ensure future initiatives are optimized; leading the analysis of initiative results and providing recommendations; presenting recommendations to senior leadership; and leading the implementation of designs and solutions.


Develops and validates innovation concept tests by identifying opportunities for innovative business improvements; determining the best approach for proof of concept; developing the testing architecture; determining testing requirements, attributes, and selection; overseeing the training of store associates; analyzing the results; and determining scalability of new initiatives.


Leads large-scale innovation projects or project work-streams by collecting and determining requirements of projects and innovation opportunities; determining deliverable needs; gaining buy-in on deliverable requirements; ensuring deliverables are completed and meet project requirements; reviewing and analyzing key performance indicators; gathering input from project teams and senior management; identifying risks and communicating risks to the project team and leadership; and consolidating project information and providing an overview to leadership.


Oversees innovation program portfolio for assigned area by working with senior leadership to understand requirements of business initiatives and innovation opportunities; developing a program roadmap that supports the portfolio strategy; provides subject matter expertise in order to steer projects through the project governance milestones; reviewing and analyzing key performance indicators; developing action plans for projects and overall portfolio; gathering input from project teams and senior management; consolidating program information and providing an overview to leadership; and making recommendations for strategy and operational activities.


Oversees process improvement, systems solutions, and automation by leading research in new and innovative technology solutions; benchmarking within the industry to source new systems solutions, innovations, and technology; partnering with internal and external teams to identify technology and systems that can be leveraged as solutions to existing issues; leading and developing business requirements for solutions; building internal and external networks; working collaboratively with senior leaders to accelerate technological advances; and leading the coordination of tests or pilots for new systems and processes.

Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.

Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.

Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.

Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Finance, Science, or related field and 5 years’ experience in program management, operations management, design innovation, financial analysis, or related area OR 7 years’ experience in program management, operations management, design innovation, financial analysis, or related area. 2 years’ experience using Microsoft Office. 2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Business Analytics, Process Improvement, Product Management, Project Management

Masters: Science

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Walmart Associate
"I focus on continual improvement. Results don’t just come, they happen from hard work and having great teams helping you along the way."
— Dontai, Order Specialist/Process Manager

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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