User Experience Research Manager

User Experience Research Manager

  • Location BENTONVILLE, AR
  • Career Area Software Development and Engineering
  • Job Function Software Development and Engineering
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD35416

What you'll do at

Supports and leads User Experience research strategy and innovation by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling artifacts outlining present conditions and proposed solutions; and presenting information within and across the organization to gain strategic alignment and encourage change. Leads Associate Research Designers and Researchers in day-to-day User Experience research methodology and principles by providing guidance on project-based design tasks; and creating educational research modules for the User Experience practice curriculum. Supports the continuous improvement of and leads the creation of user experience tools, documentation, and processes by maintaining holistic viewpoint when tackling project decisions; defining solutions frameworks from a scalable and global viewpoint; contributing to the evolution of site standards; collecting feedback and industry research standards; and providing recommendations. Manages user experience research, prototyping metrics, and usability testing specification writing projects by proposing and leading project definition activities; working with other project team members to define methods to be used, including competitive audits and secondary research; driving the creation of designs, prototypes, and specifications that will advance the company's merchandising, business, marketing, and branding objectives; presenting designs to project and business teams for review; working with Engineering leads to determine the effectiveness of validation solutions; producing detailed research documentation standardization and other specifications required to implement design findings; working with product manager and team to define documentation scope; reviewing project product requirements document (PRD) to ensure correct translation of research; and providing quality assurance (QA) feedback to and consultation with HTML, Engineering, and Product Management teams prior to launch. Creates the user experience research methodology outlines (for example, qualitative or quantitative approach plans, usability guidelines and testing parameters) for complex and comprehensive initiative-level projects by leading project research definition activities; defining methods to be used, including competitive audits and secondary research; driving creation of research approaches and specs that will advance the company's merchandising, business, marketing, and branding objectives; presenting usability findings or research outcomes to project and business teams for review; and working with Engineering leads to determine the effectiveness of solutions. The ideal candidate will have the following: At least 1 year professional experience managing or supervising UX researchers More than 5 years professional experience working with product teams and UX designers on software interfaces Masters degree in Social Sciences, HCI, Cognitive Psychology or similar areas Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor Degree and 2 years' design experience OR Masters Degree and 1 year's design experience OR 4 years' design experience Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Consumer Software Development, Consumer Software Development - Mobile, eCommerce, Testing Technologies, User Experience or Interaction Design

Minimum Qualifications

Minimum Qualifications: Bachelor Degree and 2 years' design experience OR Masters Degree and 1 year's design experience OR 4 years' design experience

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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