Driver Engagement Support

Driver Engagement Support

  • Location SAN BRUNO, CA
  • Career Area Supply Chain and Logistics
  • Job Function Supply Chain and Logistics
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD29410

What you'll do at

Engage newly onboarded drivers handed off from fleet acquisition team and execute onboarding process • Recurring (daily, weekly etc.) digital communication with drivers to increase engagement and retention (starts right after onboarding) • Respond to driver related inquiries that can’t be resolved through resource page or Contact Center • Reconcile invoices/pay and research discrepancies • Re-engage disengaged/dormant drivers on the platform • Partner with driver fleet acquisition to deactivate drivers • Maintain Driver welfare management - Non-monetary incentives and benefits • Maintain driver engagement tools (incentive planning/tracking, awards, newsletter, driver meetings, etc.) to promote driver retention • Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Additional Preferred Qualifications: 1 year s supervisory experience. Master's degree in Business Administration, Engineering, Operations, or related field. Project Management certification. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 1 year’s experience in logistics, distribution, transportation, or related area OR 3 years’ experience in logistics, distribution, transportation, or related area. 1 years’ experience with Microsoft Office. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Fleet management, dispatch, or network analysis, Retail Logistics Operations Masters: Business, Masters: Logistics, Masters: Supply Chain Six Sigma - Certification

Minimum Qualifications

Minimum Qualifications Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 1 year’s experience in logistics, distribution, transportation, or related area OR 3 years’ experience in logistics, distribution, transportation, or related area. 1 years’ experience with Microsoft Office.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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