Senior Manager, Global Communications – eCommerce

Senior Manager, Global Communications – eCommerce

  • Location BENTONVILLE, AR
  • Career Area Corporate Affairs and Communications
  • Job Function Communications
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1802768

What you'll do at

Position Summary...

What you'll do...

Overview: Senior Manager, Global Communications – eCommerce

As the Senior Manager for Global Communications, you will play a key role in contributing to the success of the development, management, and execution of strategic external and internal communications to support Walmart U.S. eCommerce. This position is also responsible for fostering excitement and awareness for eCommerce products and services through proactive storytelling tactics and content to customers, news media, and key stakeholders. If you have a background in strategic communications, exemplary writing skills, exceptional initiative, and can embrace working with partners cross-functionally, we’d love to talk with you.

Position Summary

The Senior Manager of Senior Manager, Global Communications – eCommerce is a dynamic leader, skilled in both strategy and execution, with experience in driving communication and PR initiatives through proactive storytelling campaigns. This position will assist in shaping, leading, and executing long-term strategies supporting the growth of current and future eCommerce innovations and the future of retail – ensuring that the right messages reach the right audiences.

This role will support Walmart U.S. eCommerce, where the individual will manage multiple workstreams, align deliverables with overarching strategies, and collaborate with partners cross-functionally. The person should have a breadth of experience in the communications landscape, covering internal, external, executive, social, and crisis communications. The job will contribute to national and local market storytelling that collectively establishes Walmart as a leader in retail.

The ideal candidate should demonstrate proficiency in executing and contributing to the development of diverse communication 360 initiatives. This entails crafting strategies, messaging, and tactics. Also, the candidate should be able to adapt strategies in real-time to align with core objectives and capitalize on success opportunities. Candidates must have experience working under high standards within tight deadlines and managing ambiguity as priorities shift. The individual should also possess a sufficient understanding of eCommerce operations to communicate fluently and collaborate effectively with business partners.

You’ll make an impact by:

  • Helping develop and execute proactive, data-driven 360 communications strategies (including executive positioning, media relations, internal, stakeholder, and social/digital) designed to reach various stakeholders and audiences.
  • Crafting compelling messages that resonate with key stakeholders and editing communication materials to drive a significant impact.
  • Engaging with business leaders across different stakeholder groups to drive collaboration and consensus.
  • Working in partnership with others to develop a consistent narrative that promotes growth and minimizes risk.
  • Identifying opportunities, threats, and best practices while assessing data and metrics; leveraging insights and trends to enhance the communications approach and processes.

You’ll sweep us off our feet if:

  • You have experience working with national, trade, and local reporters and the skills to help shape a story through reporter engagement and external announcements.
  • You understand how to coordinate seamlessly with multiple, high-velocity partner teams across the organization on integrated cross-functional plans, programs and program activities.
  • You’re a detail-oriented project manager, creative thinker and collaborator who can manage multiple projects simultaneously.
  • You’re a master at making complex subjects easily understood through words and visuals.
  • You’re energized by new ideas, testing new approaches, and pushing for constant improvement.
  • You’re confident using data as a key component of various strategies such as targeting and measurement.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Journalism, Communications, Public Relations, or related field and 4 years’ experience in corporate communications, public relations, or relevant area OR 6 years’ experience in corporate communications, public relations, or relevant area. 1 year’s supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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