Senior Director I, Optometric Field

Senior Director I, Optometric Field

  • Location BENTONVILLE, AR
  • Career Area Optical
  • Job Function -
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD112565

What you'll do at

Oversees key metrics for the division by monitoring and evaluating performance for each market; developing plans to correct deficiencies in performance; and ensuring divisional goals are met Partners with the Divisional Director of Retail Operations to identify operational opportunities within Walmart employed locations to improve efficiency and patient care. Develops a field team focused on building and maintaining business relationships with doctor groups by identifying and leading opportunities for successful doctor partners to scale and improve efficiencies. Develops business strategies to support long term growth and collaboration with the retail field by collaborating cross-functionally to ensure viability and sustainability in doctor model. Oversees the implementation of service standards for the division by aligning company goals with patient needs and expectations; recognizing and responding to trends in patient and OD feedback; determining resolutions to patient complaints and establishing best practices to set consistent service levels. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications Bachelor’s degree in Healthcare Management, Business, Arts, Sciences, or related field and 5 years' experience in Health and Wellness or Multi-Specialty Practice Management Demonstrated ability to build and lead a remote field team in a fast-paced work environment Strong patient and internal/external customer focus Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Management of optometry practice Doctorate: Optometry, Masters: Optometry

Minimum Qualifications

Minimum Qualifications Bachelor’s degree in Healthcare Management, Business, Arts, Sciences, or related field and 5 years' experience in Health and Wellness or Multi-Specialty Practice Management Demonstrated ability to build and lead a remote field team in a fast-paced work environment Strong patient and internal/external customer focus

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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