Senior Product Designer
What you’ll do at Sam’s ClubAt Sam’s Club, we’re committed to being the membership you love the most.
The Sam's Club Experience Design team crafts compelling experiences wherever we meet our members and associates—from our clubs, to their businesses, and to their homes. We creatively deliver impact for the web, apps, in-club experiences and associate-facing tools.
As a Sr. Product Designer, you will help transform complex information and tasks into easy-to-use designs for our millions of members and associates. To do this, you’ll need to think visually –using techniques like storyboards and sketching –to communicate
design concepts. You’ll use your deep knowledge of the UX process (research, conceptual design, prototyping, testing), in collaboration with other team members, to iterate multiple solutions and deliver pixel-perfect designs.
How you’ll spend your days
Lead in the creation of business, consumer, and associate product experiences.
Work without close supervision but seek out and welcome feedback from senior UX leaders and managers.
Think holistically – about the people using our products, a cohesive design system, and end to end experiences
Solve complex problems and work with others with the same passion, to collaborate and merge solutions into a larger structure and create a cohesive design ecosystem.
Switch gears from deep design thinking to rapid-fire execution
Why you’re a great fitYou’re probably stronger on one side than the other, but you have a solid blend of interaction and visual design skills and an eye for pixel-perfect detail
You can craft experiences for any channel or platform, with a passion for building in the ecommerce space
When you look at Samsclub.com, you see multiple easy ways make the experience more beautiful and delightful for our customer and you're excited to tell us about them.
You have a constant drive to stay up-to-date with the latest industry news and developments
You express your design point of view and openly advocate for another team member’s design
You’re a creative problem solver who leans into collaboration to create delightful experiences
You thrive on collaboration – be it with other designers, business partners, product owners or engineering
You have an impressive product design portfolio that demonstrates how you design to solve for both business requirements and customer needs
Skills you’ll have
You’re a systems thinker with the ability to communicate concepts to audiences of all levels of understanding.
Track record of deploying user interface standards and conventions, functional communication flows and dynamic, engaging interfaces
Strong understanding of design theory and concepts to create effective visual communication with hierarchy and balance (typography, color, space, contrast)
The ability to work with design templates and patterns to create and maintain a scalable and consistent website.
Ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the eCommerce business.
Excellent presentation, communication, and negotiation skills.
Experience with business requirement gathering, site assessment, competitive analysis, and secondary research.
Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously but know when to adjust and when to follow your initial vision.
Bonus points for
Complimentary skills in your Product Designer arsenal: prototyping (with Flinto, Framer, Marvel, Principle or similar), user research, motion design, illustration
Experience designing compelling experiences for large, customer-facing properties
Bachelor's degree and 5+ years designing digital experiences, demonstrating increasing levels of mastery of your craft
4 years' experience designing for multiple platforms and operating systems.
4 years' experience gathering business requirements, site assessments, competitive analysis, and secondary research.
4 years' experience partnering with cross-functional teams to launch new products and improve existing product features.
2 years' experience utilizing strategic product thinking and vision.
2 years' experience directing a cross-functional team through the product design process to launch.
Supports and leads User Experience strategy and innovation by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling artifacts outlining present conditions and proposed solutions; and presenting information within and across the organization to gain strategic alignment and encourage change.
Mentors Associate Designers and Designers in day-to-day User Experience design methodology and principles by providing guidance on project-based design tasks; and creating educational design modules for the User Experience practice curriculum.
Supports the continuous improvement of and leads the creation of user experience tools, documentation, and processes by maintaining holistic viewpoint when tackling project decisions; defining solutions frameworks from a scalable and global viewpoint; contributing to the evolution of site standards; collecting feedback and industry research standards; and providing recommendations.
Manages user experience design, prototyping, and specification writing projects by proposing and leading project definition activities; working with other project team members to define methods to be used, including competitive audits and secondary research; driving the creation of designs, prototypes, and specifications that will advance the company's merchandising, business, marketing, and branding objectives; presenting designs to project and business teams for review; working with Engineering leads to determine the effectivness of solutions; producing detailed design documentation and other specifications required to implement design; working with product manager and team to define documentation scope; reviewing project product requirements document (PRD) to ensure correct translation of design; and providing quality assurance (QA) feedback to and consultation with HTML, Engineering, and Product Management teams prior to launch.
Creates the user experience designs (for example, user interface design comps, visual design specs, prototypes) for complex and comprehensive initiative-level projects by leading project design definition activities; defining methods to be used, including competitive audits and secondary research; driving creation of designs and specs that will advance the company's merchandising, business, marketing, and branding objectives; presenting designs to project and business teams for review; and working with Engineering leads to determine the effectiveness of solutions.
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor Degree and 2 years' design experience OR Masters Degree and 1 year's design experience OR 4 years' design experience
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Consumer Software Development, Consumer Software Development - Mobile, eCommerce, Testing Technologies, User Experience or Interaction Design