Develops and leads multiple cross-functional projects by anticipating and understanding current process and value gaps; benchmarking industry best
practices; utilizing multiple methodologies to leverage data in order to inform business decisions; ensuring data accuracy and credibility; managing
efforts to support sustainable best practices and complex, organization-wide projects; managing expectations of program and project leadership; and
adjusting approaches in response to changing business demands.
Manages current and forecasted projects by developing, prioritizing, and coordinating project work plans; supporting the review and selection of
proposed projects; ensuring project objectives are aligned with overall program goals; forecasting and managing internal project resources;
monitoring project milestones, expenditures, and costs against project schedules and budgets; tracking projects and communicating status to key
stakeholders; overseeing the management project documentation; and acting as focal contact for project requests.
Influences change processes by making data driven recommendations to support multiple projects; persuading and educating cross-functional teams
or associates on new or enhanced business processes and building relationships with senior leadership to ensure the ongoing alignment of change
i nitiatives with current and future business needs.
Drives informed decision making for large cross-functional projects by collaborating with cross-functional project teams and leadership to identify
goals, success criteria, assumptions, risks, and known issues with the project or program; identifying potential risks of programs or projects and
developing strategies to mitigate those risks; prioritizing and ensuring resolution of critical issues; developing communication plan frameworks;
overseeing the creation of communication plans; and educating sponsors, stakeholders, and executive leadership on project requirements.
Enhances project workflow by identifying and tracking current work flow; establishing and auditing consistent practices and standards for project
deliverables; and ensuring project deliverables adhere to standardized sign off procedures.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business
plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring
progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work
environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching
for success and improvement; and ensuring diversity awareness.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to
others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business
partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness;
and participating in and supporting community outreach events.
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business, Finance, Computer Science, or related field and 4 years' experience in business, operations, analytics, or related
area OR 6 years' experience in business, operations, analytics, or related area.
2 years’ supervisory experience.
3 years’ project management experience.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Managing small or medium scale change initiatives
Masters: Business Administration, Masters: Economics
Project Management - Project Management Professional - Certification, Six Sigma - Certification