Optical Market Manager - Sam's Club

Optical Market Manager - Sam's Club

  • Location ALPHARETTA, GA
  • Career Area Optical
  • Job Function -
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD05337

What you'll do at

Drives multiple Market level business plans and projects for Sam's Club Optical and HAC's (Hearing Aid Centers) by identifying member and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; ensuring Club associates have resources to execute business plans; identifying and addressing performance issues to ensure Clubs are profitable; modifying approach to move business forward; ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock, and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs. Manages Market financial performance for Optical and HAC by ensuring that budgeted sales, wages, and other expenses are achieved in multiple facilities; directing facilities in controlling expenses and wages, and ensuring expenses are indexed to sales; reviewing and monitoring plans to correct deficiencies in financial performance; and staying up to date on economic trends and community needs to ensure the market budget meets future expectations. Delivers quality optic and auditory care by ensuring team members technical and professional skill sets are aligned with current industry practices; evaluating and identifying areas for improvement; developing plans to address needs; and providing training and development opportunities. Manages investigations involving associates, hearing aid specialist, and optometrists/ophthalmologists by ensuring that investigations are proceeding in a timely manner; taking appropriate action steps upon closure of investigation; and conducting checks to ensure that plan of action is completed. Develops and implements member service standards for the market that are aligned to member needs and expectations and company goals by ensuring member complaints and issues are resolved within company guidelines and standards, and assisting with member service as needed. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key, community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. Drives compliance for Professional Services (for example, optometrist, ophthalmologist, hearing aid specialist) by monitoring licensure and compliance requirements; ensuring professional services staff is up to date on licensing and compliance requirements; and ensuring business needs are met. Manages relationships with professional staff (for example, hearing specialist, optometrist, ophthalmologist) to meet business needs by reviewing business needs within the market to ensure understanding of business plans; negotiating contractual agreements to align them with business needs, including workspace, hours, staffing and compensation issues; collaborating with professional staff to ensure business and individual needs are met; making recommendations and gaining approval for equipment needs; and recruiting and retaining doctors. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: 2 years' management experience to include financial accountability, inventory management, and merchandising responsibilities 1 year's experience supervising Associates/employees to include responsibility of performance management, mentoring, hiring, and firing Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Minimum Qualifications

Minimum Qualifications: 2 years' management experience to include financial accountability, inventory management, and merchandising responsibilities 1 year's experience supervising Associates/employees to include responsibility of performance management, mentoring, hiring, and firing

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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