Training Operations & Analytics Manager

Training Operations & Analytics Manager

  • Location SAN BRUNO, CA
  • Career Area -
  • Job Function -
  • Employment Type -
  • Position Type -
  • Requisition GH1616909

What you'll do at

The Walmart e-commerce retail training team is looking for an organized and detailed oriented individual who is passionate about creating seamless processes, is consistent in their follow-through, and has a high percentage of accuracy.

This position within the Retail Training Team is an opportunity to change the experience of new Category Specialists. You will be on the forefront of building a talented and capable pool of employees that can drive the vision and success of US eCommerce!

This role is based at our corporate offices in San Bruno, California and will be responsible for the following:

  • Manage preparation and execution of development programs which includes: preparing and distributing training materials, handouts, evaluation forms and visual aids, as well as scheduling training sessions, ensuring facility and audiovisual set-up, registration/attendance confirmation, and maintaining attendance records
  • Assess training ROI in terms of employee accomplishments, performance, and business impact
  • Work with vendors to outline statements of work
  • Create and implement a marketing and communication plans for all training offerings
  • Create and maintain and efficient process for documenting training launches, completion and certifications
  • Act as the local administrator for the Learning Management System (when selected) and ensure that all information is well organized, up-to-date, and all courses are accessible to employees
  • Administer any rewards/acknowledgment systems for completion of learning and development modules
  • Design and analyze feedback surveys and provide program recommendations based on employee feedback


Minimum Qualifications:

  • Bachelor’s degree + 5 years of professional experience preferably within a training function
  • Obsessive attention to detail and organizational skills with exceptional follow through
  • Excellent time management skills with the ability to respond quickly to changes
  • Effectively prioritize work in support of multiple programs and projects
  • Is proactive and possesses a strong sense of urgency in driving projects to completion and can work under the pressure of tight timelines
  • Strong Microsoft Excel skills
  • Can function independently and can see problems/fix them before they are realized
  • Possess a balance between analytical and creative thinking skills
  • Builds relationships across organizations and has experience collaborating across teams
  • Generate reports that are clear, unambiguous, and convincing to influence critical decision makers
  • Demonstrated ability to tailor messages/communications to suit the crowd at hand and translating the most complex concepts into simplified and understandable messages
  • Travel up to 10%


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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