Associate Manager, Product Catalog Operations

Associate Manager, Product Catalog Operations

  • Location HOBOKEN, NJ
  • Career Area -
  • Job Function -
  • Employment Type -
  • Position Type -
  • Requisition GH1395419

What you'll do at

The Associate  Manager, Product Catalog Operations is responsible for overall team success while individually focusing on advanced reporting and metrics. Your ultimate goal is to lead and develop a team of Product Catalog Operations analysts.

Challenges you'll be tackling

  • Master the Jet Product Catalog: Take ownership of the overall health of the product catalog and the operations behind it
  • Technical Expertise: Create ticketing workflows, training materials and high-level analytical reporting
  • Manage Diverse Driven Analysts: Continually challenge and empower a team of fast-paced Analysts and change the scope of their roles as they grow

Responsibilities

  • Lead and develop a team of 5-6 Operations Analysts
  • Indirectly manage and train a team of 30-40 Operational Support Specialists in another geographic location
  • Own and optimize operational and service reporting
  • Scope, write specifications, and deploy new processes
  • Lead by example, contribute to our values and adhere to our high standard of performance

How you’ll know it’s right

  • If you can drive results and solve problems in fun and creative ways…
  • If you want to do things in our industry that have not been done…
  • If you understand that without risk there is no reward…
  • If you want to be a part of one of the fastest growing ecommerce companies around where the only constant is change…

We think you’d look great in purple.

Qualifications

  • 3-6 years of professional experience or relevant internships
  • Bachelor's degree from a rigorous undergraduate program with demonstrated high academic achievement

About Jet

Jet.com is changing the way the world shops. Founded on three simple values – trust, transparency and fairness – Jet is powered by a real-time pricing engine that finds innovative ways to pull costs out of the supply chain, creating more value for shoppers, retailers, and brands. Based in Hoboken, NJ—just ten minutes from Manhattan—our team of builders, thinkers, risk-takers, and dreamers is pushing the boundaries to create a world-class shopping experience. To win, we need people like YOU: curious, determined, and outrageously passionate. Sound like a fit? Let’s make a date.

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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